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Samsung ProXpress M4030 Series - Paper Jam in Tray 5; Paper Low in Tray 5; Paper Is Low in Tray 5. Load Paper

Samsung ProXpress M4030 Series
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4.Troubleshooting
ErrorCode
H1-1510/H1–1511
Errormessage
Paperjamintray5
Symptom
Paperjamhasoccurredintray5.
Troubleshootingmethod
1)Removethejammedpaper.Iftheproblempersists,checkthefollowings.
2)Checkifthepaperisloadedinthetray5properly.
3)Checkifthepickup/forward/separationrollersofthetray5aredefectiveorwornout.
4)CheckiftheEmpty/Pickup/Regi-Actsensorofthetray5isworkingproperly.
5)Checktheconnectionbetweenthemotor/clutchandtheSCFboard.Reconnecttheharness.
6)IftheproblempersistsaftercheckingNo.1~5,replacetheSCFboard.
ErrorCode
H1-1551
Errormessage
PaperLowintray5/Paperislowintray5.Loadpaper
Symptom
Paperinthetray5islessthan10%ofspecication./Thephotosensorisdefective.
Troubleshootingmethod
1)Removetray5.Loadthepaperintray5.
2)Ifpaperisloadedbuterrormessagehasnotdisappeared,checkthefollowing.
a)Checkifthepaperemptysensoriscontaminated.Ifso,cleanit.
b)Ifthepaperemptysensorisdefective,replaceit.
c)Iftheemptyactuatorisdefective,replaceit.
Copyright©1995-2017SAMSUNG.Allrightsreserved.4-53

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