Samsung ProXpress M4030 Series - Call for Service if the Problem Persists

4.Troubleshooting
►ErrorCode
M1-4111
►Errormessage
Error:#M1-4111/TrayFailure:#M1-4111.Pulltray1outandinsertit.Callforserviceiftheproblempersists
►Symptom
Themachinecannotpickupthepaperfromthetray.
►Troubleshootingmethod
1)Checkifthepickup/forward/separationrollersarecontaminatedorwornout.Ifnecessary,replacethedefective
roller.
2)Removethesidecover.
3)Checktheconnectionbetweenthepickupmotorandthemainboard.Reconnectthemotorharness.
4)Ifthepickupmotorisdefective,replacethepickupmotororpickupdriveunit.
5)Checktheconnectionbetweenthepickupsensorandthemainboard.Reconnectthesensorharness.
6)Ifthepickupsensorisdefective,replaceit.
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