9. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Redistributing toner 185
• Replacing the toner cartridge 187
• Replacing the imaging unit 189
• Tips for avoiding paper jams 191
• Clearing jams 192
• Understanding display messages 208
• Power and cable connecting problems 213
• Solving other problems 214
If you cannot solve problems using this chapter, contact your administrator or service center.
You can see the contact information from Settings > System > Contact Information. This
information is configured by the machine’s administrator.