Understanding display messages
212
9. Troubleshooting
Toner Cartridge Failure:
[error number]. Call for
service
There is a problem in
the toner cartridge.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Toner cartridge is not
installed. Install the
cartridge
A toner cartridge is not
installed.
Reinstall the toner
cartridge.
Toner cartridge is not
compatible. Check users
guide
The imaging unit you
have installed is not for
your machine.
Install a Samsung-genuine
imaging unit, designed for
your machine (see
"Available consumables"
on page 234).
Top door of scanner is
open
The Dual scan
document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
[tray number] cassette is
pulled out. Insert insert it
properly.
The tray is not securely
latched.
Close the tray until it locks
into place.
a. Estimated cartridge life means the expected or estimated cartridge, which indicates the
average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of
pages may be affected by the percentage of image area, operating environment, printing
interval, media type and media size.
b. When the toner cartridge has reached its end of life, the machine will stop printing. In this
case, you can choose to stop or continue printing from the SyncThru™Web Service. (Settings
> Machine Settings > System > Setup > Supplies Management > Toner Cartridge Stop)
or Samsung Easy Printer Manager (Device Settings > System > Supplies Management >
Toner Cartridge Stop). Turning off this option and continuing to print may damage the
device's system.
Message Meaning Suggested solutions
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