4.AlignmentandTroubleshooting
►ErrorCode
C2-2512/C2-2515/C2–2517/C2–2518/C2–2526
►Errormessage
NotCompatibleYtonercart.
►Symptom
Theyellowtonercartridgeisnotcompatible.
►Troubleshootingmethod
1)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
►ErrorCode
C2–2711/C2–2712/C2–2713/C2–2714
►Errormessage
Error:#C2-271xCallforService
►Symptom
TheyellowtonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkiftheyellowtonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removetheyellowtonercartridge.Thoroughlyrollthecartridgeveorsix
timestodistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacetheyellowtonercartridgewithnewone.
4-35Copyright©1995-2017SAMSUNG.Allrightsreserved.
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