4.Troubleshooting
►ErrorCode
A1-3621/A1–3622/A1–4111/A1–4112/A1–4310
►Errormessage
Error:#A1-3621/MotorFailure:#A1-3621.Turnoffthenon.Callforserviceiftheproblempersists
Error:#A1-3622/MotorFailure:#A1-3622.Turnoffthenon.Callforserviceiftheproblempersists
Error:#A1-4111/MotorFailure:#A1-4111.Turnoffthenon.Callforserviceiftheproblempersists
Error:#A1-4112/MotorFailure:#A1-4112.Turnoffthenon.Callforserviceiftheproblempersists
Error:#A1-4310/MotorFailure:#A1-4310.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
ThemotorforOPC/Deve/ITBdoesnotoperatenormally.
►Troubleshootingmethod
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Removetherightcover.
3)Checkiftheconnectionbetweenmainboardand2motorsinthemaindriveunitarecorrect.
4)IftheconnectionisOK,replacethemotorinthemaindriveunit.
5)Ifthereisadrivertestforthiscomponent,pleasetryitrst.Iftheproblempersists,replacethemainboard.
4-48Copyright©1995-2017SAMSUNG.Allrightsreserved.