Samsung ProXpress SL-C3060FR - Page 149

4.Troubleshooting
►ErrorCode
S3–3122
►Errormessage
ScannerLocked/Scannerislocked.PressStopbutton
►Symptom
Scannerlockerrorhasoccurred.CISdoesnotmove.
►Troubleshootingmethod
1)CheckiftheCISunitismovingwhenpoweron.
2)CheckiftheatcableisconnectedtotheCISunitproperly.Re-connectorreplacethecable.
3)IftheCISisdefective,replaceit.
4)Checkifthereisanydefectivepartinthescannerunit.(Gear,Belt,Motoretc.)
5)Iftheproblempersists,replacethemainboard.
►ErrorCode
S4-3140
►Errormessage
Error:#S4-3140/FaxFailure:#S4-3140.Turnoffthenon.Callforserviceiftheproblempersists
►Symptom
Thefaxmodemisdefective.
►Troubleshootingmethod
1)Turnthemachineoffthenon.
2)Iftheproblempersists,checkthefollowings.
a)Checkifthecommunicationlineisnormal.Reconnectthefaxlinetotheanotherfaxdevcieandtestit.
b)Ifthefaxlineisnormal,checktheconnectionbetweenthefaxboardandmainboardinthemachine.
c)Reconnecttheharness.
d)Iftheproblempersists,replacethefaxboard.
e)Iftheproblempersists,replacethemainboard.
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