4.Troubleshooting
4.7.2.3.Cx-xxxx(SuppliesandMaintenancePartserror)
►ErrorCode
C2-2110
►Errormessage
PreparenewYtoner/Preparenewyellowtonercartridge
►Symptom
Thereisnotenoughtonerintheyellowtonercartridge
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.
2)Ifitslifeisattheend,turnthemachineoffandreplacethetonercartridgewithnewone.
►ErrorCode
C2-2120/C2–2140/C2–2150/C2–2160/C2–2170
►Errormessage
ReplacenewYtoner/Replacewithnewyellowtonercartridge
ReplacenewYtoner/Endoflife,Replacewithnewyellowtonercartridge
►Symptom
Theyellowtonercartridgeisattheendofitslife.
►Troubleshootingmethod
1)Ifitslifeisattheend,turnthemachineoffandreplacetheyellowtonercartridgewithnewone.
►ErrorCode
C2-2410
►Errormessage
Ytonernotinstalled/Installyellowtonercartridge
►Symptom
TheyellowtonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkiftheyellowtonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removetheyellowtonercartridge.Thoroughlyrollthecartridgeveorsix
timestodistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacetheyellowtonercartridgewithnewone.
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