4.Troubleshooting
â–şErrorCode
C2–1710/C2–1711/C2–1712
â–şErrormessage
Error:#C2-1710/TonerCartFailure:#C2-1710.Callforservice
Error:#C2-1711/TonerCartFailure:#C2-1711.Callforservice
Error:#C2-1712/TonerCartFailure:#C2-1712.Callforservice
â–şSymptom
ThedataofCRUMisnotdetected./CRUMisdefective.
â–şTroubleshootingmethod
1)Openthefrontcover.Checkifthetonercartridgeisinstalled.
2)Removeandreinstallthetonercartridge.
3)Checkifthecontactterminaliscontaminatedorbroken.Cleanthecontactterminal.
4)CheckiftheCRUMharnessisconnectedcorrectly.Reconnectit.
5)Iftheharnessisdefective,replaceit.
6)Iftheproblempersists,replacethetonercartridgewithnewone.
â–şErrorCode
C6–1110
â–şErrormessage
Preparefuserunit/Preparenewfuserunit
â–şSymptom
Fuserunitlifewillbeexpiredsoon.
â–şTroubleshootingmethod
1)Preparenewfuserunit.
â–şErrorCode
C6–1120
â–şErrormessage
ReplaceFuserunit/Replacewithnewfuserunit
â–şSymptom
Fuserunitisattheendofitslife.
â–şTroubleshootingmethod
1)Turnthemachineoff.
2)Openandremovetherearcover.
3)Removethefuserunitandreplaceitwithnewone.
4)Closetherearcover.
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