Understanding display messages
94
4. Troubleshooting
Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung
toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
9
Tray-related messages
Message Meaning Suggested solutions
Output bin full
The output tray is full. Remove papers from the output tray, the machine resumes printing. If the
problem persists, call for service.
Paper Empty in MP There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray (see "Multi-purpose tray" on page 37).
[tray type] Paper mismatch
The paper size specified in the printer
properties does not match the paper you are
loading.
You can select the option between Continue or Cancel. If you select Cancel
, the printing job will stop. Load the correct paper in the tray. If you select
Continue, printing job will continue.
[tray type] cassette Out The tray is not securely latched Close the tray until it locks into place. If the problem persists, call for service.
Error: [error number]
Tray Failure:[error number]. Check
[tray type] connection & turn off then
on. Call for service if the problem
persists
There is a problem in the tray. Check the tray connection. If the problem persists, call for service.
Error: [error number]
Tray Failure: [error number]. Pull [tray
type] out and insert it. Call for service
if the problem persists
There is a problem in the tray. Open and close the tray. If the problem persists, call for service
Paper Low in [tray type] Running out of paper in the tray. Load paper in the tray (see "Loading paper in the tray" on page 35).
Paper Empty in [tray type] There is no paper in the tray. Load paper in the tray (see "Loading paper in the tray" on page 35).
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