Samsung QN60Q60AAFXZA

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HDMI

If the same problem continues, try connecting another external device to the TV using an HDMI cable. If the display is

correct, your external device may be faulty.

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Main Page

Table of Contents2
Connection Guide5
Connecting an Antenna6
Connecting to the Internet7
Displaying Your Mobile Device Screen on the TV11
Connection Cables for External Devices14
Switching between External Devices Connected to the TV16
Connection Notes18
Remote Control and Peripherals21
About the Samsung Smart Remote (QLED TV/AU9 Series or Higher/The Frame)21
About the Samsung Smart Remote (AU8/AU7980 Series)24
Connecting the Samsung Smart Remote to the TV27
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote28
Using Anynet+ (HDMI-CEC)29
Controlling the TV with a Keyboard, Mouse, or Gamepad30
Entering Text Using the On-Screen Virtual Keyboard34
Smart Features36
Using Smart Hub36
Using a Samsung Account45
Using Ambient Mode47
Using Art Mode53
Using PC on TV61
Using the Apps Service67
Using the E-Manual71
Using the Internet73
Using Smartthings74
Playing Pictures/Video/Music77
Using Multi View83
Using Bixby85
Using the Game Bar90
TV Viewing93
Using the Guide93
Recording Programs96
Setting up Schedule Viewing98
Using Timeshift100
Buttons and Functions Available While Recording a Program or Timeshift100
Using the Channel List102
Editing Channels103
Using a Personal Favorites List104
TV-Viewing Support Functions105
Picture and Sound108
Using Intelligent Mode108
Adjusting the Picture Quality110
Setting the Viewing Environment for External Devices112
Changing the Picture Size and Position115
Configuring a Sound Mode and Expert Settings116
Using the Sound Support Functions118
System and Support120
Using the Time Functions and the Timers120
Using the Power and Energy Saving Functions123
Updating the Tv's Software124
Audio and Video Functions for the Visually or Hearing Impaired125
Using Voice Assistants on the TV131
Using Other Functions132
Precautions and Notes134
Before Using the Recording and Timeshift Functions134
Read before Using Apps136
Read before Using the Internet Function137
Read before Playing Photo, Video, or Music Files139
Read after Installing the TV151
Supported Resolutions for UHD Input Signals152
Resolutions for Input Signals Supported by 8K Models (QN7**A Series or Higher)153
Supported Resolutions for Freesync (VRR)154
Supported Resolutions for Wide Screen155
Read before Connecting a Computer (Supported Resolutions)156
Supported Resolutions for Video Signals159
Read before Using Bluetooth Devices161
Blocking Programs Based on Their TV Rating162
Licenses165
Troubleshooting166
Picture Issues166
Testing the Picture166
Sound and Noise Issues172
Testing the Sound172
Channel and Broadcast Issues175
External Device Connectivity Issues176
Network Issues178
Anynet+ (HDMI-CEC) Issues179
Remote Control Issues181
Recording Issues182
Apps183
Media Files183
Voice Assistant Issues184
Other Issues186
Diagnosing TV Operational Issues188
Getting Support189
Getting Support through Remote Management189
Finding the Contact Information for Service189
Requesting Service189
The TV Screen Does Not Display Properly190
When the TV Screen Does Not Display Properly190
The TV Does Not Turn on195
When Your TV Does Not Turn on195
When the TV Does Not Connect with an External Device Properly201
Internet Access Is Not Available205
When the TV Can't Connect to the Internet205
When no Sound Comes out of the TV, or the Sound Is Breaking up210
The Remote Control Does Not Work216
When the Remote Control Does Not Work216
Updating the Software220
Updating to the Latest TV Software220
Accessibility Guidance226
Learn the Menu Screen226
Using the Remote Control226
Using the Accessibility Menu228
Using the TV with Voice Guide on233
Using the Guide235
Using Schedule Viewing238
Using the Channel List239
Recording240
Using Smart Hub243
Launching the E-Manual247
Using Bixby248

Samsung QN60Q60AAFXZA - Page 200

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