42_ troubleshooting
troubleshooting
PROBLEM POSSIBLE CAUSES WHAT TO DO
Fridge or freezer
compartment too
warm.
(Low cooling
power)
Master power control set to O (OFF). Switch on the power (“I” pressed).
Refrigerator is unplugged. Plug in the power plug again.
Temperature controls set at the warmest
setting.
Press the FRE. TEMP/REF. TEMP button
and set it colder.
Refrigerator installed in a place exposed
to direct sunlight and in the vicinity of
heater.
Keep the refrigerator away from direct
sunlight and heating appliances.
Frozen food
in fridge
compartment.
Fridge control setting is too cold. Press the temperature control button and
set to a warmer setting.
Refrigerator installed in a too cold place. When the ambient temperature is lower
than 5ºC, food can become frozen.
Food containing lots of water is placed
closer to the cold air discharging port.
Put food containing lots of water on the
front part of the self.
Vibration or rattling
sounds.
The fl oor is slanted or it is not fi rm
enough.
Move the refrigerator and put it on a hard
leveled fl oor.
There is something blocking the ventilation
in the machine compartment on the top.
If there is anything blocking the ventilation,
remove it.
Refrigerator has
odor.
Dishes are stored without being wrapped
in plastic.
Make sure to put lids on containers
dishes wrapped.
Meat, fi sh and chicken are put in the
refrigerator without plastic packing.
Put them in clean plastic bags and tie up
their tops before storing them.
Foods are stored for too long. Foods stored for a long time could have
odors.
Ice cubes have
odor.
Ice cubes are made with tap water. Water could contain chlorine sending out
odors. Make ice with fi ltered water.
Interior of refrigerator needs cleaning. Clean the interior of the refrigerator
frequently to remove food smells.
Ice storage bin needs cleaning. Wipe the surface of the ice bin frequently.
Food dropped on the shelf. Wipe it away completely.
Water dispenser
does not work.
Water supply line is turned off. Turn on water supply.
Water supply line is not connected
properly.
Review the installation manual or contact
our service center.
DA68-01312H(0.0).indb 42DA68-01312H(0.0).indb 42 2012.2.16 5:2:59 PM2012.2.16 5:2:59 PM
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