4.2.2 Error code and troubleshooting
4.2.2.1 Display Error Code using key combination
■ Enter Error Code Display Mode
In idle mode, press key as following sequence:
Power → Up → Down → Power → Power
■ Exit Error Code Display Mode
There are two kinds of mode to exit error code display mode.
1. Press cancel key in error code display mode
2. Automatically return to idle mode after display all error codes
■ Error Code Display Procedure
When you enter error code display mode, machine will display error code as follows:
First Code 2 Bytes (XH XL) → Second Code 2 Bytes (Y0 Y1) → Third Code 2 Bytes(Y2 Y3 )
- Each data interval time is 2 seconds.
- Error code repeats 3 times for one error code
- If machine has no error, machine just blink “00” LED one time.
- If machine has multiple error codes, it will display each by each
■ Error Code Character
Because machine has restriction to display characters of error codes, following information will be help
to understand error codes.
Class 1 Char. Example
Actuators
A1 � 12 � 10 (Fuser Motor Unexpected Operation)
(Blue MT is not used)
Consumables
C1 � 11 � 10 (Toner Low)
Media Handling System Option
H1 � 11 � 11 (HCF Paper Jam)
(Blue MT is not used)
Medial Handling System
M1 � 51 � 12 (Tray 1 Paper Empty)
Peripheral System Not defined yet.
System
S2 � 41 � 10 (Cover Open)
Marker Units
U1 � 21 � 13 (Fuser Low Error)
Class 1 Char. Example
Actuators
A1 → 12 → 10 (Fuser Motor Unexpected Operation)
(Blue MT is not used)
Consumables
C1 → 11 → 10 (Toner Low)
Media Handling System Option
H1 → 11 → 11 (HCF Paper Jam)
(Blue MT is not used)
Medial Handling System
M1 → 51 → 12 (Tray 1 Paper Empty)
Peripheral System Not defined yet.
System
S2 → 41 → 10 (Cover Open)
Marker Units
U1 → 21 → 13 (Fuser Low Error)