● Code :
M2-1114
● Error message :
Paper jam in tray 1.
● Symptom / Cause :
Paper transport jam. (paper Input section)
- The paper has not reached the tray1 feed sensor within predetermined time after pick up.
- Status LED : Orange color is on.
● Troubleshooting method :
1. Open the scan unit.
2. Remove the jammed paper by gently pulling it straight out.
If you do not see the paper in this area, go to the next step.
1. Open the inner cover.
2. Open the fuser unit cover.
3. Remove the jammed paper by gently pulling it straight out.
If you do not see the jammed paper, go to the next step.
1. Pull the toner cartridge out and remove the jammed paper by gently pulling it straight out.
2. Insert the toner cartridge back into the machine.
3. Close the inner cover and the scan unit in order. Printing automatically resumes.
● Replacement part
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