4.1.2.1 Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the
steps outlined on page 98.
• Ensure that the adjustable guides are positioned correctly.
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the
tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media.
• Ensure that the recommended side of the print media is facing down in the tray, or facing down in the multi-
purpose tray.
• If paper jams occur frequently when you print on A5/B5-sized paper: Load the paper into the tray with the
long edge facing the front of the tray. If load the paper this way, printing both sides of the paper (Duplex) is
not supported.
In the Printer Preferences window, set the page orientation to be rotated 90 degrees.
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