Samsung series 7 7000 - Common Issues and Solutions

A "Mode Not Supported" message • Check the supported resolutionof the T_, and adjustthe externaldevice's output resolution
appears, accordingly. Refer to the resolution settings on page 12 of this manual.
Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 25).
• Caption must be activated on the externaldevice (p.25).
There is a plastic smell from the T_ • This smell is normal and will dissipate over time.
The TV Signal Information is unavailable • Thisfunction isonly availablewith digital channels from an Antenna / RF/Coax connection (p. 27).
in the Self Diagnostic Test menu.
The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.
The channel menuis greyed out • The Channel menu is only available when the TV source is selected.
(unavailable).
Your settings are lost after 30 minutes or • If the TV isin the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
every time the TV is turned off. the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Pressthe
SOURCE button to select TV mode, and go to MENU _ Setup _ Plug & Play _ ENTER_ (p.8).
You have intermittent loss of audio or • Check the cable connections and reconnect them.
video. • Loss of audio or video can be caused by using overlyrigid or thick cables. Make sure the cables are
flexible enough for longterm use. Ifmounting the TV to a wall, we recommend using cableswith 90
degree connectors.
You see small particleswhen you look • This ispart of the product's design and is not a defect,
closely at the edge of the frame of the T_
The PIP menu isnot available. • PIP functionality is only available when you are using a HDMI, PCor Component source.
POP (TV'sinternal banner ad) appears on • Select Home Use under Plug & Play mode. Fordetails, referto Plug & Play Feature (p. 8).
the screen.
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
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