4.AlignmentandTroubleshooting
►ErrorCode
C2-2512
C2-3512
C2-4512
C2-5512
►Errormessage
Yellowtonercartridgeisnotcompatible.Checkuser'sguide.
Magentatonercartridgeisnotcompatible.Checkuser'sguide.
Cyantonercartridgeisnotcompatible.Checkuser'sguide.
Blacktonercartridgeisnotcompatible.Checkuser'sguide.
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checkinformationofthetonercartridge.
2)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
►ErrorCode
C5-1110
C5-1120
►Errormessage
Preparenewtransferbeltunit.
Replacenewtransferbeltunit.
►Symptom
TheITBUnitisattheendofitslife.
►Troubleshootingmethod
1)Printthesupplyinformationreport.ChecktheliferemainingoftheITBunit.
2)Ifitslifeisattheend,turnthemachineoffandreplacetheITBunitwithnewone.
►ErrorCode
C5-1310
►Errormessage
Installimagetransferbeltunit.
►Symptom
TheITBUnitisnotinstalledproperly.
►Troubleshootingmethod
1)Turnthemachineoff.RemoveandreinstalltheITBunit.
2)Turnthemachineon.Iftheproblempersists,replacetheITBunit.
►ErrorCode
C5-1410
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