4.Troubleshooting
•ServiceFunctions>CaptureLog
ThisfunctioncopiesallthesavedloginthesystemtoaUBSmemoryasaziple.Notethatthesizeofsystem
logcouldreachupto1GB.Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothe
pluggedmemory.
1)ConnectUSBmemorytodevice.
2)Whenthepop-upappears,presstheareabelowuntilthepasscodewindowappears.Enter“1934”andpress
the“OK”button.
3)Goto"ServiceFunctions>DebugLog"andchangedebugloglevelto“DETAILS”.
4)Goto"ServiceFunctions>CaptureLog"
5)SelectAllorPeriod.WhenyouselectPeriod,inputthestartandenddate.
6)PressCaptureLogbutton.
7)Onceitiscompleted,themessagewillbedisplayed.Thenrestorethedebugloglevelto”JOBSTA TUS”.
NOTE
Ifthesystemlogsizebecomeconsiderablyhuge,itwilltakelongertimetocopytothepluggedmemory.
8)CheckistheLogleiscreatedintheUSBmemory.
•ServiceFunctions>NetworkPacketCapture
1)CapturePackets
-Startbutton
a)Starttocapturenetworkpacketbetweendeviceandexternalpeermode
b)StartbuttonshallbechangedtoStopbutton
NOTE
Thepacketcaptureisimplementedbyusing“tcpdump-leth0–s1200–w[lename]”
-PacketSize
▪Showthelesizecaptured
2)ExportCaptureFile
-Exportbutton
▪ExportnetworkpacketcaptureletoUSBmemorystick
3)DeleteCaptureFile
-Deletebutton
▪Clearnetworkpacketcaptureleinadevice
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