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Samsung SM-A015F User Manual

Samsung SM-A015F
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USER MANUAL
English. 12/2019. Rev.1.0
SM-A015F
SM-A015F/DS
SM-A015G/DS
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Samsung SM-A015F Specifications

General IconGeneral
ModelSM-A015F
CategoryCell Phone
Expandable StoragemicroSDXC
SIMDual SIM (Nano-SIM, dual stand-by)
ColorsBlack, Blue, Red
Resolution720 x 1520 pixels
RAM2GB
Internal Storage32GB
Rear Camera13 MP, f/2.2, 28mm (wide), 1/3.1", 1.12µm, AF
Battery3000 mAh
Operating SystemAndroid 10
Display Size5.7 inches
Display TypePLS TFT
Front Camera5 MP

Summary

Basics

Read Me First

Important preliminary information and guidelines for using the device safely and properly.

Instructional Icons

Explanation of symbols used in the manual to indicate warnings, cautions, and notices.

Device Overheating Situations and Solutions

Guidance on identifying and resolving issues related to device overheating during use or charging.

Precautions for Device Overheating

Safety measures and actions to take when the device becomes too hot to prevent damage.

Precautions for Operating Environment

Guidelines on environmental conditions to avoid that can cause device heat-up or damage.

Device Layout and Functions

Overview of the physical components and their primary functions on the device.

Hard Keys

Explanation of the device's physical buttons and their functions.

Soft Buttons

Description of on-screen navigation buttons and their default functions.

Battery

Information and instructions on charging the device's battery.

Reducing Battery Consumption

Tips and settings to conserve battery power and extend usage time.

Battery Charging Tips and Precautions

Important advice and safety considerations for charging the device's battery.

SIM or USIM Card (nano-SIM card)

Instructions on how to install a nano-SIM card into the device.

Using Dual SIM or USIM Cards

Guidance on activating, customising, and setting preferences for dual SIM cards.

Memory Card (microSD Card)

Instructions for installing and managing a microSD memory card.

Removing the Memory Card

Procedure for safely unmounting and removing the memory card.

Formatting the Memory Card

Steps to format a memory card for compatibility with the device.

Turning the Device On and Off

How to power the device on, turn it off, and perform a forced restart.

Emergency Mode

Explanation of emergency mode for reduced battery consumption and emergency functions.

Initial Setup

Step-by-step guide for setting up the device for the first time.

Samsung Account

Information about creating and signing into a Samsung account for device services.

Transferring Data from Your Previous Device (Smart Switch)

Using Smart Switch to transfer data from an old device to the new one.

Understanding the Screen

Information on controlling the touchscreen and its touch input area.

Tapping and Holding

How to tap and hold the screen for approximately 2 seconds.

Dragging

How to tap, hold, and drag an item to a new position.

Double-Tapping

How to double-tap the screen to perform actions.

Swiping

How to swipe in different directions to navigate or perform actions.

Spreading and Pinching

How to spread two fingers apart or pinch to zoom.

Navigation Bar (Soft Buttons)

Explanation of the on-screen navigation buttons and their functions.

Hiding the Navigation Bar

How to hide the navigation bar and use full screen gestures.

Home Screen and Apps Screen

Overview of the device's Home screen and Apps screen layouts.

Switching Between Home and Apps Screens

Methods for navigating between the Home screen and the Apps screen.

Displaying the Screen in Landscape Mode

How to rotate the device to view the screen in landscape orientation.

Moving Items

How to move icons, apps, and shortcuts on the Home screen.

Creating Folders

Steps to create and manage folders for apps on the Home screen.

Editing the Home Screen

Customising the Home screen by adding, deleting, or rearranging panels.

Wallpapers

How to change the wallpaper for the Home and lock screens.

Themes

How to change the device's visual theme, including colours and icons.

Widgets

Adding and using widgets for quick access to app functions.

Home Screen Settings

Configuring settings for the Home screen grid and layout.

Displaying All Apps on the Home Screen

Setting the device to show all apps directly on the Home screen.

Indicator Icons

Explanation of common icons displayed on the device's status bar.

Lock Screen

How to lock and unlock the device screen.

Changing the Screen Lock Method

Options for setting up screen lock methods like PIN, pattern, or password.

Screen Capture

How to take a screenshot of the device screen.

Notification Panel

How to open, close, and use the notification panel and quick settings.

Using Quick Setting Buttons

How to activate features using quick setting buttons and rearrange them.

Entering Text

Information on the keyboard layout and input methods.

Additional Keyboard Functions

Details on special functions available on the keyboard, like emoticons and voice input.

Copying and Pasting

Steps for copying and pasting text on the device.

Apps and Features

Installing or Uninstalling Apps

Guide to downloading, installing, and removing apps from Galaxy Store and Play Store.

Managing Apps

How to uninstall, disable, and set permissions for installed applications.

Finder

How to quickly search for content, apps, and files on the device.

Phone

Introduction to making and answering voice and video calls.

Making Calls from Call Logs or Contacts List

How to initiate calls from recent calls or the contacts list.

Using Speed Dial

Setting up and using speed dial numbers for quick calling.

Making Calls from the Locked Screen

How to make calls when the device is locked.

Making an International Call

Steps to dial an international phone number.

Receiving Calls

How to answer or reject incoming calls.

Missed Calls

Viewing and managing missed calls.

Blocking Phone Numbers

How to block unwanted calls and messages from specific numbers.

Options During Calls

Available actions and features during a voice call.

During a Video Call

Options available while conducting a video call.

Adding a Phone Number to Contacts

How to save phone numbers to your contacts list.

Adding a Tag to a Phone Number

How to add tags to numbers without saving them to Contacts.

Contacts

Introduction to creating and managing contacts on the device.

Creating a New Contact

Steps to add a new contact with their information.

Importing Contacts

How to import contacts from other storage locations.

Syncing Contacts with Your Web Accounts

Synchronising device contacts with online accounts like Samsung or Google.

Searching for Contacts

Methods for finding contacts in your contacts list.

Sharing Contacts

How to share contact information with others.

Saving and Sharing Profile

How to save and share your profile information with contacts.

Creating Groups

Steps to create and manage groups of contacts.

Sending a Group Message

How to send a message to multiple contacts in a group simultaneously.

Merging Duplicate Contacts

How to merge duplicate contact entries to streamline your list.

Deleting Contacts

Procedure for deleting contacts from your device.

Messages

Introduction to sending and viewing messages by conversation.

Sending Messages

How to compose and send text or voice messages.

Viewing Messages

How to view message threads and reply to messages.

Blocking Unwanted Messages

How to block messages from specific numbers or unknown senders.

Setting the Message Notification

Customising notification sounds and display options for messages.

Setting a Message Reminder

Setting alerts for unchecked notifications.

Deleting Messages

Steps to delete individual or multiple messages.

Internet

Introduction to browsing the web and bookmarking webpages.

Using Secret Mode

How to activate and use secret mode for private browsing.

Email

Setting up email accounts and sending/reading emails.

Camera

Introduction to taking photos and recording videos.

Taking Photos

How to focus, zoom, and take photos with the camera.

Locking the Focus (AF) and Exposure (AE)

How to lock focus and exposure settings for consistent shots.

Using Shooting Modes

How to select and use different camera shooting modes.

Photo Mode

Using the automatic photo mode for easy capture.

Taking Selfies

How to take self-portraits using the front camera.

Applying Filter and Beauty Effects

How to apply filters and enhance facial features before taking photos.

Video Mode

Recording videos and adjusting settings like focus and image capture.

Live Focus Mode

Taking photos with a blurred background and a clear subject.

Pro Mode

Manually adjusting camera settings like ISO and exposure for advanced control.

Panorama Mode

How to take wide-scene photos by stitching multiple images together.

Customising Camera Settings

Adjusting various camera settings like flash, timer, and aspect ratio.

Camera Settings

Details on picture and video settings, and useful camera features.

Gallery

Introduction to viewing and managing images and videos stored on the device.

Viewing Images

How to select, view, and perform actions on images in the gallery.

Searching for Images

How to find images by category or keywords.

Viewing Videos

How to play videos and control playback functions.

Viewing the Details of Images and Videos

Accessing file details and location information for media.

Viewing Photos or Videos by Category

Browsing media by categories like Videos, Favourites, and Recent.

Viewing Albums

How to view and manage images and videos sorted by albums.

Hiding Albums

Steps to hide or unhide albums in the Gallery.

Viewing Stories

How to view and create stories from captured images and videos.

Creating Stories

Steps to create stories with various themes and select media.

Deleting Stories

How to delete stories from the Gallery.

Deleting Images or Videos

Procedure for deleting individual or multiple media files.

Using the Recycle Bin Feature

How to use the recycle bin to manage deleted media files.

Multi Window

Introduction to using two apps simultaneously in split-screen or pop-up view.

Split Screen View

How to open and use apps in the split screen view.

Adjusting the Window Size

How to resize the app windows in split screen view.

Pop-up View

How to open and use apps in a pop-up window.

Moving Pop-up Windows

How to reposition pop-up windows on the screen.

Samsung Members

Overview of Samsung Members for support, diagnosis, and community interaction.

Samsung Notes

Creating and editing notes, including text, drawings, and voice recordings.

Calendar

Managing schedules by creating and saving events and reminders.

Creating Reminders

How to create tasks as reminders with time or location notifications.

Syncing Events with Your Accounts

Synchronising calendar events with online accounts.

Radio

Listening to the FM radio using the device.

Listening to the FM Radio

Instructions for tuning into radio stations and playing audio.

Playing Through the Speaker

How to listen to the radio using the device's speaker.

Scanning Radio Stations

How to scan for and save available FM radio stations.

Voice Recorder

Using the app to record and play voice memos.

My Files

Accessing and managing files stored on the device.

Clock

Introduction to setting alarms, checking world time, and using stopwatch/timer.

Alarm

Setting, stopping, and deleting alarms on the device.

World Clock

Creating and managing clocks for different time zones.

Stopwatch

Using the stopwatch feature to time events.

Timer

Setting and using the timer function.

Calculator

Performing simple and complex calculations with the calculator app.

Sharing Content

How to share images and other content using various methods.

Using Additional Features

Information on features like shared albums for content sharing.

Google Apps

Overview of Google apps like Chrome, Gmail, Maps, and YouTube.

Settings

Introduction

Overview of device customisation through various setting options.

Connections

Managing network connections like Wi-Fi, Bluetooth, and mobile networks.

Wi-Fi

How to connect to and manage Wi-Fi networks.

Wi-Fi Direct

Connecting devices directly via Wi-Fi without an access point.

Bluetooth

Pairing and using Bluetooth devices for data exchange.

Sending and Receiving Data

Sharing data between devices using Bluetooth.

Unpairing Bluetooth Devices

How to disconnect paired Bluetooth devices.

Data Saver

Reducing data usage by limiting background app data consumption.

Mobile Data Only Apps

Selecting apps to use mobile data even when connected to Wi-Fi.

SIM Card Manager (Dual SIM Models)

Managing SIM cards, calls, messages, and data for dual SIM devices.

Mobile Hotspot and Tethering

Using the device as a mobile hotspot to share its data connection.

More Connection Settings

Customising advanced connection features like printing and VPN.

Printing

Configuring printer settings and adding printer plug-ins.

Sounds and Vibration

Changing device sounds, vibration patterns, and volume levels.

Dolby Atmos (Surround Sound)

Configuring surround sound settings for enhanced audio experience.

Notifications

Customising notification settings, including suggestions and app icon badges.

Display

Adjusting display settings like brightness, dark mode, and screen timeout.

Dark Mode

Reducing eye strain by applying a dark theme to the screen.

Screensaver

Setting up images to display as a screensaver when the device is charging.

Wallpapers

Changing the wallpaper for the Home and lock screens.

Themes

Applying themes to change the device's visual appearance.

Lock Screen

Customising settings related to the device's lock screen.

Smart Lock

Setting the device to unlock automatically in trusted locations or with trusted devices.

Biometrics and Security

Managing security features like Face recognition and Google Play Protect.

Face Recognition

Setting up and using face recognition to unlock the device.

Precautions for Using Face Recognition

Important safety and usage precautions for face recognition.

Registering Your Face

Step-by-step guide for registering your face for recognition.

Deleting the Registered Face Data

How to remove your registered face data.

Unlocking the Screen with Your Face

Using face recognition to unlock the device screen.

Privacy

Managing privacy settings like permission manager and diagnostic data.

Location

Configuring location information permissions and accuracy.

Accounts and Backup

Managing accounts, backing up data, and using Samsung Cloud or Smart Switch.

Samsung Cloud

Syncing and backing up data using Samsung Cloud.

Backing Up Data

How to back up device data to Samsung Cloud.

Restoring Data

How to restore backup data from Samsung Cloud.

Google

Configuring settings for Google-provided features.

Advanced Features

Activating and configuring advanced device features.

Motions and Gestures

Activating and configuring motion-based features and gestures.

Dual Messenger

Using two accounts for the same messenger app.

Uninstalling a Second App

How to uninstall the second app installed via Dual Messenger.

Digital Wellbeing and Parental Controls

Managing device usage and setting up parental controls.

Digital Wellbeing

Viewing device usage history and setting app timers.

Setting Timers for Apps

Limiting daily usage time for individual applications.

Activating Wind Down Mode

Reducing eye strain and preventing sleep disturbance with wind down mode.

Device Care

Overview of device status and optimisation features.

Optimising Your Device

Improving device performance through quick optimisation and auto optimisation.

Battery

Checking battery status and activating power saving features.

Power Mode

Selecting power modes for optimal device performance and battery usage.

Adaptive Power Saving

Automatically activating power saving based on usage patterns and battery level.

Managing Battery Usage for Each App

Controlling battery consumption by apps running in the background.

Storage

Checking the status of used and available internal memory.

Managing the Memory

Clearing residual files and uninstalling unused apps to manage memory.

Memory

Speeding up the device by stopping background apps.

Security

Checking device security status and scanning for malware.

Apps

Managing apps, changing settings, and uninstalling or disabling them.

General Management

Customising system settings, language, date, and time.

Adding Device Languages

Steps to add and set default languages for the device.

Accessibility

Configuring settings to improve device accessibility for various users.

Software Update

Updating the device's software via FOTA service and scheduling updates.

User Manual

Accessing help information and configuring important settings.

About Phone

Viewing device information, status, legal, and software details.

Appendix

Troubleshooting

Solutions for common device issues and error messages.

The Touchscreen Responds Slowly or Improperly

Troubleshooting steps for unresponsive or slow touchscreen performance.

Your Device Freezes or Encounters a Fatal Error

Steps to resolve device freezing or fatal errors.

Restarting the Device

How to restart the device when it freezes or hangs.

Forcing Restart

How to perform a forced restart by holding specific keys.

Resetting the Device

Performing a factory data reset to resolve persistent issues.

Calls Are Not Connected

Troubleshooting steps for issues with making or receiving calls.

Others Cannot Hear You Speaking on a Call

Solutions for when the microphone is not working correctly during calls.

Sound Echoes During a Call

How to resolve sound echo issues during calls.

A Cellular Network or the Internet is Often Disconnected or Audio Quality is Poor

Troubleshooting network connectivity and audio quality problems.

The Battery Does Not Charge Properly

Steps to take if the battery is not charging correctly.

The Battery Depletes Faster Than When First Purchased

Reasons and solutions for rapid battery depletion.

Error Messages Appear When Launching the Camera

Troubleshooting steps for camera app launch errors.

Photo Quality is Poorer Than the Preview

Tips to improve photo quality and address issues like image noise.

Error Messages Appear When Opening Multimedia Files

Troubleshooting for errors when opening or playing multimedia files.

Bluetooth is Not Working Well

Troubleshooting steps for Bluetooth connection and performance issues.

A Connection is Not Established When You Connect the Device to a Computer

Steps to resolve issues when connecting the device to a computer.

Your Device Cannot Find Your Current Location

Troubleshooting steps for GPS or location finding errors.

Data Stored in the Device Has Been Lost

Advice on data backup and recovery if data is lost.

A Small Gap Appears Around the Outside of the Device Case

Explanation of a small gap in the device case and its manufacturing.

There Is Not Enough Space in the Device’s Storage

Steps to free up storage space on the device.

The Home Button Does Not Appear

Troubleshooting for the disappearance of the Home button on the navigation bar.

The Screen Brightness Adjustment Bar Does Not Appear on the Notification Panel

How to enable the screen brightness slider in the notification panel.