Appendix
98
Your device is hot t
o the touch
When you use apps that r
equire more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
Err
or messages appear when launching the camer
a
Your device must hav
e sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Char
ge the ba
tt
er
y.
•
Free some memory b
y transferring files to a computer or deleting files from your device.
•
Restart the device
. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poor
er than the preview
•
The quality of your phot
os may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dar
k areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you rec
eive error messages or multimedia files do not play when you open them on your
device, try the following:
•
F
r
ee some memor
y b
y transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file for
mats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit
www.samsung.com.
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