Samsung UN40H6350 - 05. Troubleshooting and Maintenance; Troubleshooting Picture Issues

OSeTroubleshooting and
aintenance
Troubleshooting
If the TV seems to have a prob l em, fi rst rev iew this list of p ossible pr oblems and soiut: o ns. ,'\ l so, review t he
Troubleshooting Sectio n in th ee-Man ual. If no ne of the troubleshooting tips appl y, visit www . samsung .c om /
su pport or ca ll Samsung Customer Serv i ce at 1-800-SAMS U NG (1-800-726-7 864).
Issues
Solutions and Explanations
Flickering and Dimm i ng
Try di sabl ing some of the T V' s ene r gy effi ciency f eat u res
Disab le Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy
Saving ( System > Eco Solution > Energy Saving) and chec k aga in
S
cree n Col or is No t Correct R un a S e!f Diag no sis Picture Tes t ( Support> Self Diagnosis> Picture Test )
If the picture problem is caused by the TV. the pro b lem should be v isible
1n th e Picture Test If the problem is not vis ible, next confirm that t he lV s
vi deo i np ut po rts are con n ected to the co r rec t external vi deo device out pu t
ports and that
none of the connecti ons are l oose . Fi na ll y, if p ossib le, t es t
yo ur ex t ern al vid eo d ev ices by conne cti ng them to another TV
S cre en Br ig htne ss
Adjust the following se tt i ngs :
Navigat e to Picture and adjust Backlight, Contrast , Brightness , Sharpness .
Color, Tint (G/R) and other picture quality adjustment se tt i ngs .
Blurred Ima ges Turn on Auto Motion Plus (Picture > Picture Options > Auto Motion Plus ).
Unw an te d Poweri ng Off Check if Sleep Timer (System> Time > Sleep Timer ) h as b een e nab le d.
Sleep Timer automatical ly turns off the TV a ft er an am o un t of t 1me that
you s ele ct If the Sleep Timer has not bee n e nab led, s ee if No Signal Power
Off ( System > Eco Solution > No Signal Power Off) or Auto Power Off
(System > Eco Solution > Auto Power Off) has bee n enabl ed. No Signal
Power Off tur ns o ff the rv if no si gn al has bee n r ece i ved by the TV for a
s
pec ifi ed period time. Auto Power Off turns o ff the TV if there has b een no
us er i np ut in fo ur hours.
Trouble Power ing On C on fi rm that t he po wer co rd is connected a nd th at the r em ote ha s li ve
batte ri es and is functio ni ng correctl y. If the po wer cord is c onn ecte d
pro p erly an d the remote co ntrol is o pe ra ti ng normal ly , there mi ght be
a prob lem with t he antenna c abl e conn ection or th e c ab l e/sa t el lite box
might not be t
urned on. Check the an tenna c on nection or t urn on th e
cab
le/sate ll ite bo x.
Sta
nd As se mb ly If you h av e an y tr ou ble a ss embl in g th e st and , re vi ew the s ta nd a ss em bly
i
nst ruct io n in t he Quic k Star t Gu ide.
Ca nnot Find a Ch annel Re -run Setup (Go to MENU > System ) Setup ) or run Auto Program
(C io to
MENU > Broadcasting > Auto Program) .
- For deta
il ed tr ouble shoo ting in for ma ti on, w at ch t he troubleshoot in g videos at wwwsa ms ung. c om / sps n