Samsung UN40H6350 - Contact SAMSUNG WORLD WIDE; Customer Support Information

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Contact

SAMSUNG

WORLD

IDE

you

have

any

questions or comments

lating to

Samsu

products,

please

contact the

SAMSUNG

customer

care

center.

US.A

1-800-SAMSUNG

(726-7864)

www

samsung

.com/ca_fr

ren

ch)

www

samsung

.com/us

2014

Samsung

Elect

onics

Ltd

All

ights

eserved.

Sam

sun

g Electron

Canada

Customer

Service

Stand

Court

Miss1ssauga,

Ontano

L5R

482

Canada

Samsung

Electronics America,

Inc.

Chall

enger

Road

Ridgefield

Park,

~JJ

07660

llllllllllllllllllllllllllllllllll

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BN68

05942A-OO

Main Page

Table of Contents47
Troubleshooting51
Using Smart Hub52
Using Voice Control54
Using Motion Control55
Using the Samsung Smart Control56
Using Multi-Link Screen58
Antenna Connection59
Video Device Connections59
HDMI Connection60
Component Connection61
Composite (A/V) Connection62
Audio Input and Output Connections63
HDMI (ARC) Connection63
Digital Audio (Optical) Connection64
Audio Output Connection65
Connecting to a Computer66
Connecting through the HDMI Port67
Connecting with a DVI to HDMI Cable68
Connecting through Samsung Link69
Connecting through DLNA Using Your Home Network69
Connecting Via Samsung Smart View70
Connecting to a Mobile Device70
Screen Mirroring71
Connecting Mobile Devices Without a Wireless Router (Wi-Fi Direct)73
Connecting through Samsung Link73
Connecting through DLNA Using Your Home Network74
Connecting Via Samsung Smart View 2.074
Specifying the Name of the TV on a Network74
Switching between Video Sources75
Other Functions Available When You Display the Source List75
The Universal Remote Function75
Installing Batteries into the Samsung Smart Control76
The Low Battery Alarm Window76
Pairing the Samsung Smart Control77
Reconnecting the Samsung Smart Control77
Using the Samsung Smart Control78
Button Functions78
Additional Functions80
Operating the TV by Moving the Samsung Smart Control81
Using the Touch Pad and the Directional Buttons82
Displaying and Using the On-Screen Remote84
Controlling External Devices with the TV Remote86
Using the Universal Remote86
Connecting the IR Extender Cable86
Setting up the Universal Remote Control87
Universal Remote Features88
Controlling the TV with a Keyboard89
Connecting a Keyboard89
Using the Keyboard90
Controlling the TV with a Mouse91
Connecting a Mouse91
Using the Mouse92
Entering Text Using the On-Screen QWERTY Keypad93
Using Additional Functions93
Establishing a Wired Internet Connection94
Using Cat 7 LAN Cables94
Connecting to a Wired Internet Network Automatically95
Connecting to a Wired Internet Network Manually96
Establishing a Wireless Internet Connection98
Connecting to a Wireless Internet Network Automatically98
Connecting to a Wireless Internet Network Manually99
Connecting to a Wireless Internet Network with WPS100
Troubleshooting Internet Connectivity Issues101
Troubleshooting Wired Internet Connectivity Issues101
Troubleshooting Wireless Internet Connectivity Issues102
Checking the Internet Connection Status103
Using Multiple Functions on a Single Screen (Multi-Link Screen)104
Launching Multi-Link Screen104
Using Multi-Link Screen104
Smart Hub105
Testing Smart Hub Connections105
Opening the First Screen106
Moving to the Panel Screen107
Using the Smart Hub Tutorial107
Resetting Smart Hub107
Using Smart Hub with a Samsung Account108
Creating a Samsung Account108
Signing in to a Samsung Account110
Linking Your Samsung Account to External Service Accounts111
Changing and Adding Information to a Samsung Account112
Deleting a Samsung Account from the TV112
Using the Games Panel113
Using Supported Features Via the Pop-Up Menu113
Installing and Running a Game114
Managing Downloaded or Purchased Games115
Using the SAMSUNG APPS Panel116
Using Supported Features Via the Pop-Up Menu - Downloaded Apps117
Quick Installation118
Using Supported Features Via the Pop-Up Menu - Recommended Apps118
Installing an App118
Using the E-Manual120
Launching the E-Manual120
Additional E-Manual Features120
Accessing the Menu from the E-Manual121
Loading Reference Pages121
Updating the E-Manual to the Latest Version121
Using Web Browser122
Browsing Preferences124
Relocating an App on the Apps Screen126
Deleting an App from the TV126
Rating/Reviewing an App127
Updating Apps127
Using Other App Features and Functions128
Using the Multimedia Panel (Playing Photos, Videos, and Music)129
Playing Media Content Saved on a USB Device130
Playing Multimedia Content Saved on a Computer/Mobile Device131
Buttons and Functions Available While Viewing Photos134
Buttons and Functions Available While Viewing Videos135
Buttons and Functions Available While Playing Music137
Functions on the Media Content List Screen138
Using the Newson Panel139
News139
Weather139
Using the SOCCER Panel140
Setting Your Favorite Team141
Controlling the TV with Your Voice (Voice Control)142
Using Imperative Voice Control142
Using Interactive Voice Control144
Controlling the TV Using Motions (Motion Control)146
Testing Ambient Illumination Using the TV Camera146
Activating Motion Control147
Motion Control Screen Layout149
Using Face Recognition152
Registering Your Face to Your Samsung Account152
Changing Your Login Method to Face Recognition153
Signing in to a Samsung Account Using Face Recognition153
Digital Broadcast Information at a Glance154
Using the Guide154
Viewing Detailed Information155
Checking Current Program Info156
Changing the Broadcast Signal156
Digital Channel Signal Info and Strength156
Formatting a USB Recording Device157
Recording Programs157
Buttons and Functions Available While Recording a Program160
Managing the Schedule Recording List161
Viewing Recorded Programs162
Managing Recorded Files165
Setting up a Schedule Viewing166
Digital Channel Schedule Viewing166
Analog Channel Schedule Viewing167
Canceling a Schedule Viewing168
Editing a Schedule Viewing168
Using Timeshift169
Using the Channel List170
Registering, Removing, and Editing Channels171
Registering and Removing Channels171
Editing Registered Channels172
Blocking Programs Using the Tv Rating173
Program Rating Lock173
Creating a Personal Favorites List176
Registering Channels as a Favorites176
Selecting from Favorite List Channels Only177
Editing a Favorites List178
Edit Favorites Screen Menu Items178
Making Sports Programs more Realistic with Soccer Mode181
Enabling Soccer Mode181
Extracting Highlights Automatically181
Functions Available While Watching Sports in Soccer Mode182
Viewing a Game Recorded in Soccer Mode184
Making Sports Programs more Realistic with Hockey Mode184
Enabling Hockey Mode184
TV-Viewing Support Features185
Showing Captions185
Enabling the Audio Guide for the Video Description187
PIP Broadcast Viewing187
Scanning for Available Channels188
Selecting the Broadcast Audio Language188
Fine-Tuning the Screen189
Remove Scrambled Channels189
Changing the Picture Mode and Adjusting the Picture Quality190
Choosing the Right Picture Mode for the Viewing Environment190
Adjusting the Picture Quality for each Picture Mode191
Fine-Tuning each Picture Mode (Advanced Settings)192
Adjusting the Picture for Easier Viewing (Picture Options)194
Viewing in 3D196
Starting 3D196
Changing the 3D Mode197
Adjusting the 3D Effect198
Picture Support Functions199
PIP Broadcast Viewing199
Changing the Picture Size and Position200
Listening to Audio Only with the Screen Turned off (Picture Off)201
Resetting the Picture Mode Settings201
Changing the Sound Mode and Using Sound Effects202
Choosing the Right Sound Mode for the Environment202
Using Sound Effects202
Sound Support Functions203
Selecting Speakers203
Designating the Tv's Installation Type204
Listening to TV Sound through Samsung Bluetooth Audio204
Listening to TV Sound through Samsung Multiroom Link Compatible Speakers205
Enabling Digital Audio Output206
Listening to 3D Audio in 3D Mode206
Resetting All Sound Settings206
Setting the Time and Using the Timer207
Setting the Current Time207
Using the Sleep Timer209
Using the Timers209
Using the Screen Burn Protection and Energy Saving Features211
Preventing Screen Burn211
Using Energy Saving Features211
Setting up Anynet+ (HDMI-CEC)212
Using Anynet+ (HDMI-CEC)212
Updating the Tv's Software214
Update Now214
Online214
Manually, Using a USB Flash Drive215
Enabling Automatic Software Updates216
Protecting the TV from Hacking and Malicious Code216
Checking the TV and Connected Storage Media216
Automatically Scanning When the TV Is Powered on217
Automatically Adding Malicious Code to the Blocked List217
Using Other Functions218
Setting up a Password218
Changing the Menu Language218
Checking Notifications218
Enabling Voice Guides for the Visually Impaired219
Adjusting the Menu Transparency220
White Text on Black Background (High Contrast)220
Expanding the Smart Hub's Focus Area221
Enabling/Disabling Sound Feedback221
Locking/Unlocking the Panel Keys221
Showing/Hiding the Samsung Logo While Booting221
Enabling the TV to Boot Faster221
Enabling Game Mode222
Enjoying Rich Colors and Superior Picture Quality (BD Wise)222
Registering the TV as a DIVX-Certified Device (Watching for Pay DIVX Movies)223
Restoring the TV to the Factory Settings224
Using the TV as a Display Model (Exclusively for Retail Stores)224
Getting Support225
Support through Remote Management225
Finding the Information You Need for Service226
Requesting Support226
There Is a Problem with the Picture227
Testing the Picture227
I Can't Hear the Sound Clearly229
Testing the Sound229
I Can't See 3D Images Clearly230
Testing 3D Picture Quality230
There Is a Problem with the Broadcast231
My Computer Won't Connect231
I Can't Connect to the Internet231
The Schedule Recording/Timeshift Function Isn't Working232
Anynet+ (HDMI-CEC) Isn't Working233
I am Having Trouble Launching/Using Apps234
My File Won't Play234
I Want to Reset the TV234
Other Issues235
Appendix237
Before Using the Recording and Timeshift Functions237
Before Using the Recording and Schedule Recording Functions237
Before the Using Timeshift Function238
Read before Using 3D Viewing Mode239
3D Precautions239
S-Recommendation Disclaimer242
Recommendation with Voice Interaction242
Supported Resolutions for 3D Modes243
Hdmi243
Component243
Digital Channel243
Videos/Photos243
Computer Via HDMI Cable243
Read before Using Voice, Motion, or Face Recognition244
Voice, Motion, and Face Recognition Precautions244
Requirements for Using Voice, Motion, or Face Recognition246
Read before Using Apps248
Read before Using the Web Browser249
Read before Playing Photo, Video, or Music Files251
Photo, Video, and Music File Use Limitations251
Compatible Storage Devices for File Transfers251
Supported External Subtitles252
Supported Internal Subtitles252
Supported Image Formats and Resolutions253
Supported Music Formats and Codecs253
Supported Video Codecs254
Read after Installing the TV256
Picture Sizes and Input Signals256
Installing an Anti-Theft Lock256
Read before Setting up a Wireless Internet Connection257
Read before Connecting a Computer (Supported Resolutions)258
Ibm258
Mac258
Vesa Dmt259
Supported Resolutions for Video Signals260
Read before Using the Bluetooth Devices261
Restrictions for Using Bluetooth261
License262
Glossary263

Samsung UN40H6350 - Contact SAMSUNG WORLD WIDE; Customer Support Information

Table of Contents

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