Samsung UN60D6450 - Page 37

If you have a problem
with your
TV,
follow
these steps
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1. Confirm that
all
the connections are correct
Review the connection instructions in your user's
manual.
Confirm that
all cables
are connected
correctly
and
that
the TV and
all external
devices are
plugged
in
and operating
correctly.
2.
Confirm you have selected the correct video source
Turn
the
TV
on. Then, press
the
Source
button on
the
remote and
cycle slowly
through the
listed
sources
{TV,
HDMI,
Component, etc.)
to
see
if
you can get a
good picture.
3.
Reboot the TV and external device
Unplug
the TV and
external
device,
let
them sit
for
20 seconds, plug
them back in,
and then turn them on.
4.
Rerun Plug and Play
Press the Source button on remote
to
select
TV
mode
and go
to
Menu
__.
System
__.
Plug
&
Play
__.
Enter.
Make sure you
select
Home Use on the Usage
Mode
screen.
Also, select the
correct Antenna source
(Air,
Cable,
or
Auto). Auto is used for both Air and
Cable.
If
you
selected Cable
or
Auto, you must
also select
the correct
cable
system
(STD,
HRC,
or
IRC)
for
Digital Cable System
and
Analog Cable System.
Most
cable
systems are
STD.
5.
Run
Diagnostic Tests
Run a Picture Test
or
Sound Test on the
TV.
See
your
user's
manual
for
details.
(Menu
__.
Support
__.
Self
Diagnosis)
Run
Network
Status
Test. (Menu
__.
Network
__.
Network Status)
If
the previous steps do not
resolve
your
problem, please
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1. Refer
to
TV's user manual.
Menu-> Support
__.
e-Manual (If avaliable on your model)
2.
Refer
to
Troubleshooting Tips found on
TV
(Menu-> Support__. Self-Diagnosis __.Troubleshooting
).
3.
Visit Samsung.com
Visit us
@
www.samsung.com/spsn and view the 'How-to
videos' and Troubleshooting Tips.
For Canada, visit http://www.samsung.com/spstvcanada Run
"SPSTV Apps"
on
TV
's
Smart
Hub feature (if available
on your
model).
4.
Upgrade
Download
and
install
the
latest
TV firmware.
You
can
download
the
latest firmware from Samsung.com/support.
Also,
you can
download
from your
TV
if it
is connected
to
the internet
(Menu-> Support
__.
Software Upgrade
__.
By
Onli
ne)
Sc
an
this with
y
ou
r
Smart Phone
After the
installation,
you
will
have
to
reset
yo
ur video and audio settings.
5.
Contact
In the United States
and Canada:
Call
us at
1-800-SAMSUNG
(1-800-726-7864) for
assistance.