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Samsung UN65F6300AF User Manual

Samsung UN65F6300AF
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E-MANUAL
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Table of Contents

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Samsung UN65F6300AF Specifications

General IconGeneral
BrandSamsung
ModelUN65F6300AF
CategoryLED TV
LanguageEnglish

Summary

Viewing the e-Manual

Scrolling a Page

Instructions on how to scroll through pages using different methods on the e-Manual.

Using the Top Icons

Explanation of the Back, Forward, and Opened pages icons for navigation.

Returning to the Home Page

Steps to return to the e-Manual's home page from any section.

Searching the Index

Guide on how to use the index to find specific terms within the e-Manual.

Searching Pages

Instructions for searching specific pages within the e-Manual using criteria.

Closing the e-Manual

Methods for exiting or closing the e-Manual application.

Jumping to a Menu Item

How to directly navigate to related sections within the e-Manual from menu items.

Updating the e-Manual

Procedure for updating the e-Manual to the latest version.

Getting Started

Antenna Connection

Instructions for connecting an antenna cable for TV signal reception.

Video Device Connections

Overview of connectors for video input from external devices like Blu-ray players.

HDMI Connection

Guide on connecting devices using an HDMI cable for optimal picture quality.

Component Connection

Instructions for connecting devices using component video and audio cables.

AV Connection

Steps for connecting devices using standard AV cables.

Audio Device Connections

Information on connecting audio input devices like amplifiers and AV receivers.

Digital Audio (Optical) Connection

How to connect audio devices using an optical cable for digital audio output.

Audio Output Connection

Guide on connecting audio output devices to the TV's audio output connector.

ARC (Audio Return Channel)

Explanation of the ARC function for audio output via HDMI.

Computer Connection

Instructions for connecting a computer to the TV via HDMI or HDMI-to-DVI.

HDMI Connection

Steps to connect a computer to the TV using an HDMI cable.

HDMI-to-DVI Connection

Guide for connecting a computer using an HDMI-to-DVI cable.

Switching Between Video Sources

How to switch between different video input sources connected to the TV.

Programming

Instructions for scanning and indexing available TV channels.

Auto Program

Steps to automatically scan and index all available TV channels.

Remove Scrambled Channels

Procedure to remove scrambled or pay-per-view channels from the list.

Channel Management

Remove Channels

How to remove registered channels from the TV's channel list.

Restore Removed Channels

Procedure to restore previously removed channels back to the list.

Program Rating Lock

How to block programs based on rating to control content for children.

Blocking Programs Using the TV Rating

Details on blocking content by selecting specific TV rating categories.

Blocking based on Movie Rating (MPAA)

Instructions for blocking movies based on their MPAA rating system.

Blocking Based on Canadian English Rating

How to block content based on Canadian English TV rating categories.

Blocking Based on Canadian French Rating

Method for blocking content by French Canadian TV rating categories.

Blocking Based on Downloadable U.S. Rating

How to block content using downloadable U.S. ratings from DTV channels.

Watching Blocked / Restricted Programs

Procedure to unblock and watch programs that have been restricted.

Rename Analog Channels

Steps to rename analog channels for easier identification.

Favorite Channels

Add Favorite Channels

Guide on how to add selected channels to a favorite channels list.

Remove Favorite Channels

Instructions for removing channels from an existing favorite channels list.

Rearrange the Favorite Channels List

How to change the order of channels within a favorite channels list.

Rename a Favorite Channel List

Steps to rename an existing favorite channels list.

Copy a Favorite Channels List

Procedure to copy channels from one favorite list to another.

Network Configuration

Wired Network

Overview of methods to connect the TV to a Local Area Network (LAN) via cable.

Wireless Network

Instructions for connecting the TV to the Internet using a wireless network.

Wireless Network Precautions

Important considerations and recommendations for setting up a wireless network.

Network Security Protocols

Information on supported wireless network security protocols and compatibility.

Wired Network Setup

Steps for configuring a wired network connection for the TV.

Automatic Wired Network Setup

Guide to automatically setting up a wired network connection using DHCP.

Manual Wired Network Setup

Instructions for manually configuring wired network settings like IP address.

Failed Wired Connection

Troubleshooting steps for common wired network connection failures.

Wireless Network Setup

Procedure for setting up a wireless network connection for the TV.

Automatic Wireless Network Setup

Steps to automatically connect the TV to a wireless network using SSID.

Manual Wireless Network Setup

Guide for manually configuring wireless network settings, including SSID and key.

Using the WPS Button

How to connect to a wireless network using the WPS push button.

Failed Wireless Connection

Troubleshooting common issues encountered during wireless network setup.

Checking the Network Status

Mobile Device Connection

Information on connecting mobile devices to the TV for media playback.

Wi-Fi Direct

How to connect a mobile device directly to the TV using Wi-Fi Direct.

AllShare Settings

Configuring settings for playing media files from DLNA-enabled devices.

Rename the TV

Assigning a unique name to the TV for network identification.

Smart Touch Control

Inserting the Batteries (AAA X 2)

Step-by-step guide on how to insert batteries into the Smart Touch Control.

Connecting to the TV

Instructions on how to pair the Smart Touch Control with the TV via Bluetooth.

Reconnecting the Smart Touch Control

Procedure to reestablish the Bluetooth connection between the TV and remote.

Battery Low Alarm

Information about the low battery indicator and replacement.

Buttons and Descriptions

Detailed explanation of buttons and their functions on the remote control.

Special Functions

How to access special functions using specific button combinations.

Using the touch pad

Guide on performing various commands using the touch pad gestures.

Dragging

How to use the drag gesture on the touch pad to move focus or pointers.

Pressing

Instructions on how to use the press gesture on the touch pad to select items.

Flicking

How to use flick gestures on the touch pad to move or scroll the screen.

Pressing and Holding

Using press and hold gestures on the touch pad for specific functions.

Pressing and Dragging

Using press and drag gestures to move selected items on the screen.

Scrolling Up/Down

How to scroll pages or lists up and down using the touch pad edge.

Scrolling Left/Right

How to scroll pages or panels horizontally using the touch pad edge.

Changing Channels by Entering Numbers

Method to enter channel numbers directly using the touch pad.

Numerical Input Guide

Diagrams showing correct sequences for entering numerical values.

Adjusting the Touch pad

How to adjust the sensitivity of the Smart Touch Control's touch pad.

Show Status and Notification Banner

Displaying the status and notification banner on the TV screen.

Recommended

Viewing recommended programs and applications.

History

Accessing a list of recently viewed channels, media, and applications.

Deleting History Data

How to delete history information about recent activities.

Searching

Guide on using search functions to find apps, contents, and web information.

Virtual Remote Control

Changing the Virtual Remote Control Panel

Selecting different panels (number, playback, quick access) for the virtual remote.

Change a position of the Virtual Remote Panel

How to reposition the virtual remote panel on the screen.

Using the Number Panel

Using the number panel for keypad input or channel selection.

Using the Playback Control Panel

Using the playback controls for media playback.

Using the Quick Access Panel

Quickly accessing functions like INFO, TOOLS, and e-Manual.

Adjusting the virtual remote control

Resizing the virtual remote control window for better usability.

Universal Remote Setup

Connecting the IR Extender

Information on connecting the IR Extender for controlling external devices.

Add the External Device

Steps to add and set up an external device for universal remote control.

Using the Universal Remote Control

How to use the Smart Touch Control as a universal remote.

Registered External Device Management

Managing registered external devices, including setup, rename, and delete.

Entering Text

Entering Text using the Onscreen Keypad

Using the on-screen keypad for text input via remote control.

Entering Text using the QWERTY Keypad

Using a connected QWERTY keyboard for text input.

Additional Features

Accessing features like language selection and text prediction.

SMART Interaction

Precautions

Important safety and usage precautions for SMART Interaction features.

Face Recognition

Information about using the TV camera for facial recognition features.

TV Camera Use

Guidelines and legal considerations for using the TV camera.

Motion Control

Information on how Motion Control works and its operational requirements.

Voice Recognition

Overview of Voice Recognition functionality and its performance factors.

Voice Recognition

Details on activating and using Voice Recognition via voice commands.

Operating Environment

Factors affecting voice recognition performance, such as ambient conditions.

Enabling Voice Recognition

Steps to enable and activate Voice Recognition for TV operation.

Voice Recognition Tutorial

A tutorial to familiarize users with the basics of Voice Recognition.

Basic Voice Recognition Use

Common voice commands for navigating and controlling the TV.

Voice Recognition Settings

Options for configuring language and TV voice responses for recognition.

Interactive Voice Recognition Commands

Examples of voice commands for various TV operations and information retrieval.

Deactivating Voice Recognition

How to turn off or deactivate the Voice Recognition feature.

Motion Control

Details on controlling the TV using hand gestures via a camera.

Operating Environment

Factors affecting Motion Control performance, including distance and lighting.

Motion Control Environment Test

Running a test to ensure proper functionality of Motion Control.

Motion Control Tutorial

A tutorial to guide users through the basics of Motion Control.

Motion Control Activation

Steps to activate Motion Control using hand gestures.

Using the Basic Motion Controls

Explanation of fundamental motion control gestures for TV interaction.

Motion Control Options

Adjusting settings like animated guides and pointer speed for Motion Control.

Motion Control Screen

Overview of icons and their functions displayed during Motion Control use.

The Screen Composition while Viewing TV

Icons and explanations displayed when Motion Control is active during TV viewing.

The Smart Hub Screen Composition

Icons and explanations displayed when Motion Control is active within Smart Hub.

Retrieving Icons on the Screen

How to make the Motion Control icons reappear on the Smart Hub screen.

Face Recognition

Information regarding face recognition and its operating environment.

Operating Environment

Factors affecting face recognition accuracy, like lighting and user appearance.

Face Registration

Steps to register a user's face for logging into Smart Hub accounts.

Face Registration for the Smart Hub account using face recognition

Detailed process for registering a face with a Smart Hub account.

Face Recognition Login

How the TV recognizes faces for automatic login into Smart Hub.

Using Peripheral Devices

Keyboard Connection

Instructions for connecting USB or Bluetooth keyboards to the TV.

Keyboard Use

Explanation of keyboard keys and their functions for TV control.

Mouse Connection

Steps for connecting USB or Bluetooth mice to the TV.

Mouse Use

How to use mouse buttons and scroll wheel for TV navigation and control.

TV Viewing

Program Info

How to view information about the current program, requires TV clock setup.

Change the Broadcast Signal

Instructions for selecting the broadcast signal source (Air or Cable).

Guide

Viewing the programming schedule for digital channels and setting up schedule viewing.

Change Channels

How to jump to a specific channel directly from the guide.

Change Category

Selecting desired TV channel categories for filtering.

Quick Navigation

Faster browsing of the programming schedule by moving focus two hours forward/back.

Schedule Viewing

Setting up schedule viewing for programs that have not yet aired.

Checking the Program Info

Displaying detailed information about a highlighted program.

Channel List

Viewing and navigating the list of available TV channels.

Change Channels

Selecting a channel to jump to it immediately.

Genre

Filtering channels by selecting a desired TV channel genre.

Change the Broadcast Signal

Switching the signal source between Air and Cable.

Change the Channel List

Switching between Added Channels or Favorites lists.

Schedule Viewing

Digital Channel Schedule Viewing

Setting up schedule viewing for programs on digital channels.

Analog Channel Schedule Viewing

Setting up schedule viewing for programs on analog channels.

Cancel a Schedule Viewing

How to cancel a previously set schedule viewing for a program.

Edit Schedule List

Modifying the settings of an existing schedule viewing entry.

3D TV

Precautions

Important health and safety information for 3D viewing.

Restrictions

Limitations and restrictions when using the 3D TV function.

Tips

Helpful tips for optimizing the 3D viewing experience.

Activating 3D Mode

Steps to choose and activate different 3D modes based on input signal.

Setting 3D Effects

Adjusting perspective, depth, and other effects for 3D content.

PIP

Analog Screen Calibration

Fine Tune

Procedure to clear shaky pictures and reduce noise for analog broadcasts.

Broadcast Audio Options

Digital Broadcast Audio Options

Configuring preferred language and audio guide for digital broadcasts.

Analog Broadcast Audio Options

Adjusting audio settings like Multi-Track Sound for analog broadcasts.

Sports Mode

Enabling Sports Mode for optimal sports viewing experience.

Subtitles

Show Subtitles

Enabling the display of subtitles for broadcasts that support them.

Subtitle Options

Selecting different subtitle modes for analog and digital channels.

Subtitle Display Options

Customizing subtitle appearance, including size, font, and color.

Basic Picture Settings

Changing the Picture Mode

Selecting optimal picture modes (Dynamic, Standard, Movie, etc.) for viewing.

Picture Quality

Adjusting basic picture settings like brightness, contrast, and sharpness.

Applying the Current Picture Quality Setting to Another Input

Copying current picture settings to other inputs or all sources.

Picture Size

Changing the picture aspect ratio to fit the screen (16:9, Zoom, Wide Fit, etc.).

Screen Position

Adjusting the position of the picture on the screen.

Picture Off

Turning off the TV screen while keeping the audio playing.

Reset Image Settings

Restoring image settings to default values for the current picture mode.

Advanced Settings

Dynamic Contrast

Automatically adjusting screen contrast for optimal viewing.

Black Tone

Adjusting the black color depth for enhanced picture detail.

Flesh Tone

Adjusting red tones in skin colors for more natural-looking portraits.

RGB Only Mode

Adjusting red, green, and blue levels individually for precise color tuning.

Color Space

Adjusting the range of colors for screen display (Auto, Native, Custom).

White Balance

Adjusting color temperature to make whites appear natural.

10p White Balance

Fine-tuning white balance using 10-point intervals for red, green, and blue.

Gamma

Adjusting the primary color intensity for picture calibration.

Expert Pattern

Using calibration patterns to adjust contrast, color, and saturation.

Motion Lighting

Adjusting picture brightness based on screen movement for power saving.

Picture Options

Color Tone

Adjusting the color tone of the picture on an individual Picture Mode basis.

Digital Clean View

Reducing static and ghosting caused by weak signals for ATV channels.

MPEG Noise Filter

Reducing MPEG noise to improve video quality.

HDMI Black Level

Reducing image retention for HDMI video input by selecting black levels.

Film Mode

Optimizing picture quality for movies and enhancing cinematic viewing.

Black optimizer

Adjusting black color depth for enhanced picture depth.

Auto Motion Plus

Reducing motion blur and judder for smoother video playback.

Cinema Black

Dimming screen edges in Movie mode for a more immersive viewing experience.

LED Clear Motion

Removing drag from fast scenes for clearer picture motion.

Basic Sound Settings

Changing the Sound Mode

Selecting sound modes (Standard, Music, Movie, Clear Voice, Amplify) for audio output.

Adjusting the Sound Settings

Using sound effects like DTS TruSurround and Equalizer for audio enhancement.

Auto Volume

Automatically adjusting volume levels to compensate for channel changes.

TV Installation Type

Optimizing TV sound based on installation type (Wall Mount or Stand).

Resetting the Sound

Restoring all sound settings to their factory defaults.

3D Audio

Speaker Settings

Speaker Select

Choosing which speakers to use (TV or external) and managing audio output.

Digital Audio Output

Configuring digital audio output formats (SPDIF) and audio delay.

Samsung Audio Device Connection

Connecting the TV to Samsung audio devices via Bluetooth for enhanced sound.

Clock and Timer

Setting the Time

Instructions for setting the TV's clock automatically or manually.

Auto

Automatically setting the time from digital channels and configuring DST/Time Zone.

Time Offset

Adjusting the time difference hourly when the time is set to auto.

Manual

Manually entering the current time and date for the TV clock.

Sleep Timer

Setting a timer to automatically turn off the TV after a specified period.

On Timer

Setting the TV to turn on automatically at a chosen time and source.

Off Timer

Setting the TV to turn off automatically at a specific time.

Screen Protection and Maintenance

Eco Solution

Adjusting brightness and preventing overheating to reduce power consumption.

Energy Saving

Selecting brightness settings to reduce the TV's power consumption.

Eco Sensor

Automatically adjusts brightness based on ambient light for power saving.

No Signal Power Off

Automatically cutting power when no signal is received for a set duration.

Auto Power Off

Automatically turning off the TV after four hours of inactivity to prevent overheating.

Screen Burn Protection

Using Pixel Shift technology to prevent screen burn-in on PDP TVs.

Pixel Shift

Shifting pixels horizontally or vertically to minimize burned-in after-images.

Auto Protection Time

Activating screen saver to prevent burnt-in ghost images after a period of inactivity.

Scrolling

Removing after-images by illuminating pixels on the PDP screen with a pattern.

Side Gray

Selecting sidebar colors when the screen size is set to 4:3.

Auto Protection Time

Activating screen burn protection if a still image is shown for a duration.

Password

Change Password

Procedure for changing the TV's password for channel lock and factory reset.

Additional Features

Changing the Menu Language

Selecting the desired language for the TV's menu interface.

Game Mode

Optimizing TV settings for playing video games on consoles like PlayStation or Xbox.

Precautions and Restrictions

Important notes and limitations regarding the use of Game Mode.

BD Wise

Optimizing resolution and picture quality for Samsung DVD/Blu-ray players via HDMI.

Menu Transparency

Adjusting the transparency level of the TV's menu screens.

Sound Feedback

Adjusting or disabling audio cues played when navigating menus.

Panel Locking

Locking or unlocking all physical keys on the TV's front panel.

Booting Logo

Enabling or disabling the display of the startup logo.

DivX® Video On Demand

Information on registering for DivX VOD and playing protected videos.

Smart Hub

Agreements Required to Use Smart Hub

Details on terms and conditions that must be agreed to for full Smart Hub access.

Samsung Account

Information on creating and managing a Samsung account for Smart Hub.

Creating a Samsung Account

Step-by-step guide to creating a Samsung account using an email address.

Creating a Samsung Account Using a Facebook Account

How to create a Samsung account by linking it with a Facebook account.

Logging In

Procedure for logging into Smart Hub using your Samsung account credentials.

Terms and Conditions, Privacy Policy

Reviewing the terms and privacy policy for Samsung Account usage.

Linking a Samsung Account to Other Accounts

Connecting social media or other service accounts to your Samsung account.

Managing Accounts

Managing your Samsung account profile and linked accounts on the TV.

Resetting Smart Hub

How to remove accounts and apps, and reset Smart Hub to initial setup.

Searching

Using search functions to find apps, content, and web information on the TV.

Keyword Search

Performing searches for apps and content using keywords.

Setting Search Scope

Adjusting the desired search range within the scope list.

Status and Notification

Viewing status messages and notifications for app updates and logins.

Show Status and Notification Banner

Displaying the status and notification banner at the top of the screen.

Voice Recognition & Motion Control Configuration

Enabling/disabling status banners for Voice Recognition and Motion Control.

Samsung Account Configuration

Accessing My Account from the banner to manage your Samsung account.

Network Configuration

Configuring network settings from the status banner.

Check Notifications

Viewing and managing unread notification messages.

Social

Accessing social networking services like YouTube, Facebook, and Twitter.

Social Settings

Configuring settings for social features and applications.

Checking the Application

Installing necessary applications to use the Social feature.

Connecting a Service to a Samsung Account

Linking social service accounts to your Samsung account.

Watching Videos

Selecting and playing videos from the Social screen.

Friend Profile

Viewing profiles and posts of Facebook and Twitter friends.

Video Calling a Friend

Initiating video calls to friends via Skype from the Social screen.

Filters

Using filter options to rearrange lists on the Social screen.

Apps

Accessing and managing applications available on the TV.

Precautions

Important considerations and limitations regarding Samsung Smart Hub apps and services.

Installing Standard Applications

Automatic download and installation of basic applications upon initial setup.

Launching an Application

Steps to open installed applications from the Apps screen.

Samsung Apps

Searching for and installing free and paid applications from Samsung Apps.

Searching for Apps

How to search for specific applications by name.

Installing Applications

Procedure for downloading and installing applications, including paid ones.

Apps Management

Customizing and managing installed applications on the TV.

Edit My Apps

Customizing the My Apps screen by editing installed applications.

Change Order

Rearranging the order of applications on the My Apps screen.

Removing Applications

Deleting unused applications from the My Apps list.

Adding Applications

Adding applications that are installed but not shown in the My Apps list.

Deleting Applications

Deleting installed applications and associated data from the TV.

Managing Application Folders

Creating and managing folders to group applications.

Application Lock/Unlock

Locking or unlocking applications using a password.

Application Update

Updating installed applications to their latest versions.

Fitness

Creating a Profile

Steps to create a personal profile for the Fitness application.

Kids

Accessing a launcher and recommendations for children's content.

WebBrowser

Social Networks

Linking Service Accounts

Linking social network accounts (SNS) to your Samsung account.

Apps Settings

Auto Ticker

Configuring selected tickers to display stock values, news, and weather.

Push Notification Settings

Enabling or disabling push notifications from applications.

Channel-Bound Apps

Using apps linked to specific channels for program data services.

Properties

Viewing app version, TV serial number, and memory capacity.

On TV

On TV Settings

Customizing the On TV screen for broadcast media type and TV stations.

On TV Setup

Setting broadcast media type and TV stations for the On TV screen.

Recommendation Notice

Notifying the user when popular programs they often watch are currently airing.

Auto Start

Configuring On TV to launch automatically when the TV is turned on.

Recommendation Method

Determining whether to display upcoming programs by user preference or popularity.

Adult Contents Block

Preventing adult TV programs from being listed on the On TV screen.

Watching an On-Air Recommended Program

Selecting a recommended program to change channel or view details.

Scheduled Recommended Program Info

Viewing information and air times for recommended programs not yet aired.

Activating the Guide

Launching the Guide to view program schedules.

Program Recommendations by Time

Displaying program recommendations for different times of the day.

Movies & TV Shows

Buying Movies

Browsing and purchasing movies and TV shows on demand.

Playing Movies

Selecting and playing purchased movies and TV shows.

Parental Control

Locking movies and TV shows rated a certain class to prevent children watching.

Photos, Videos & Music

Restrictions

Limitations and requirements for USB devices and file formats for media playback.

Supported File Formats

List of supported file formats for photos, music, videos, and subtitles.

USB Device Connection

How to connect and play media files from a USB storage device.

USB Device Removal

Safely removing a USB device from the TV.

Playing all the Content on a Storage Device

Playing all saved content from a storage device regardless of media type.

Clearing the Recent Playlist

Removing thumbnails of recently played media files from the list.

Using Networked External Storage Devices

Displaying media files from web storage, computers, and DLNA devices over a network.

Allowing DLNA Device Connections

Selecting external storage devices to allow connection to the TV.

AllShare

Retrieving and enjoying media files from computers and DLNA-enabled devices.

Exporting Contents

Sending selected content files to a different storage device.

Videos

Changing the view mode

Selecting categories to sort and view the file list of videos.

Playlist Creation

Creating a playlist by selecting multiple video files.

Opening a Different File

Navigating to and playing different video files.

Video Scanning

Scanning video backward or forward and changing playback speed.

Show Subtitles

Displaying subtitles if a subtitle file matches the video file name.

Additional Video Playback Settings

Adjusting repeat modes, picture size, rotate, receiver, sound, and audio language.

Music

Changing the view mode

Selecting categories to sort and view the file list of music.

Playlist Creation

Creating a playlist by selecting multiple music files.

Music Scanning

Scanning music backward or forward and pausing playback.

Opening a Different File

Navigating to and playing different music files.

Additional Music Playback Settings

Adjusting repeat modes, shuffle, receiver, sound mode, and information.

Photos

Changing the view mode

Selecting categories to sort and view the file list of photos.

Slide Show

Viewing all photos in the list as a slideshow.

Slide Show Settings

Adjusting slideshow speed and effects.

Playlist Creation

Creating a playlist by selecting multiple photo files.

Opening a Different File

Navigating to and viewing different photo files.

Background Music

Enabling music to play in the background during a slideshow.

Mini Player

Controlling background music playback while viewing photos.

Additional Photo Playback Settings

Adjusting zoom, rotate, receiver, picture mode, sound mode, and information.

Anynet+ (HDMI-CEC)

Precautions

Important precautions and limitations for using Anynet+ (HDMI-CEC).

Anynet+ (HDMI-CEC) Setup

Enabling/disabling Anynet+ features and configuring auto turn-off and receiver options.

Using the Anynet+ (HDMI-CEC)

Operating external devices using the TV remote control via Anynet+.

Switching between Anynet+ Devices

Selecting and switching between different Anynet+ devices connected to the TV.

Anynet+ (HDMI-CEC) Device Menu

Accessing device menus, tools, and title menus via the TV remote.

ARC

Information on using ARC for digital sound output via HDMI.

Sharing Mobile Device Screens on the TV

Displaying mobile device screens on the TV wirelessly using Screen Mirroring.

Screen Mirroring

Steps to display mobile device screens on the TV wirelessly.

Mobile Device Connection

Connecting a mobile device to the TV for screen mirroring or media playback.

Support

Remote Management

Allowing Samsung technicians to diagnose, repair, and update the TV remotely.

What is Remote Support?

Explanation of Samsung's remote support service for TV assistance.

How Does it Work?

Step-by-step guide on how to use the remote support service.

e-Manual

Accessing the built-in electronic user manual for comprehensive TV guidance.

Self Diagnosis

Using the TV's self-diagnosis function to identify picture, sound, or signal issues.

Picture Test

Running a high-definition picture test to examine for flaws or faults.

Sound Test

Using a built-in melody to check for sound problems with the TV's speakers.

Motion Control Environment Check

Testing ambient noise and brightness levels for SMART Interaction suitability.

Signal Information

Displaying digital channel signal strength and information.

Reset

Resetting all TV settings except network to factory defaults.

Updating the Software

Checking TV software version and upgrading if necessary.

Update now

Performing an online upgrade by downloading software directly from the Internet.

Manual Update

Updating software using a downloaded file from the Samsung website via USB.

Auto Update

Automatically upgrading the TV software while in Standby Mode.

Standby Mode Upgrade Settings

Specifying when the TV should periodically check for and install updates.

Usage Mode

Selecting the TV's usage mode (e.g., Home Use, Store Demo).

Support Info

Information on troubleshooting, upgrading software, and obtaining the latest product info.

Kensington Security Lock

Display Resolution

PDP 5500, LED 5500 series and above

Computer resolution settings for PDP 5500/LED 5500 series TVs.

IBM

Recommended IBM resolution settings for connecting a computer.

MAC

Recommended MAC resolution settings for connecting a computer.

VESA DMT

VESA Display Monitor Timing standards for computer resolution settings.

LED 4300 series models

Computer resolution settings for LED 4300 series TVs.

IBM

Recommended IBM resolution settings for LED 4300 series computers.

MAC

Recommended MAC resolution settings for LED 4300 series computers.

VESA DMT

VESA Display Monitor Timing standards for LED 4300 series computers.

Picture Size and Input Signal

Supported 3D Resolutions

HDMI

Supported resolutions for HDMI 3D formats (L/R, T/B, Frame Packing).

Component

Supported resolutions for Component 3D formats.

Digital Channel

Supported resolutions for Digital Channel 3D formats.

Videos/Photos

Reference to subtitle and media content formats for videos/photos.

HDMI PC Mode

Supported 3D resolutions for HDMI PC mode on LED TVs.

Subtitle and Media Contents file formats, and Codec

Subtitle

Supported external and internal subtitle file formats and containers.

Supported image resolutions

List of supported file extensions, types, and resolutions for images.

Supported music file formats

List of supported file extensions, types, and codecs for music files.

Video Codec

Details on supported video file extensions, containers, codecs, and resolutions.

Other Restrictions

Limitations regarding codecs, content data, and playback compatibility.

Video Decoders

Information on supported video codecs, levels, and frame rates.

Audio Decoders

Details on supported audio codecs and channel configurations.

3D Precautions

CAUTION!

Important health and safety warnings for 3D function usage.

SAFETY PRECAUTIONS

WARRANTY

PROCEDURE FOR MAKING A WARRANTY CLAIM

Steps to follow when making a warranty claim for the product.

WARRANTY CONDITIONS

Conditions and limitations under which the product warranty is valid.

Licenses

Screen

Flickering and Dimming

Troubleshooting flickering or dimming issues by disabling energy efficiency features.

Component Connections/Screen Color

Troubleshooting incorrect colors or black/white issues by checking connections.

Screen Brightness

Adjusting brightness, contrast, and other picture settings for image correction.

Auto Motion Plus/Blur

Correcting image blur or ghost shadows using the Auto Motion Plus feature.

Unwanted Powering Off

Troubleshooting TV turning off by itself by checking energy saving and timer features.

Problems Powering On

Steps to check before calling service for TV power-on issues.

Unable to find a Channel

Troubleshooting steps for when the TV is not receiving all channels.

The TV image does not look as good as it did in the store.

Tips for improving image quality, including checking channel types and cables.

The picture is distorted.

Troubleshooting picture distortions caused by video compression or signal issues.

The color is wrong or missing.

Checking component cable connections for color issues or blank screens.

The color is poor or the picture is not bright enough.

Adjusting picture settings and energy saving options for brightness issues.

There is a dotted line on the edge of the screen.

Adjusting picture size or cable box resolution for screen display issues.

The picture is black and white.

Correcting black and white picture issues by checking composite input connections.

Sound

There is no sound or the sound is too low at maximum volume.

Troubleshooting low or no sound by checking connected device volume and TV settings.

The picture is good but there is no sound.

Resolving no sound issues by checking speaker select and audio output options.

The speakers are making an odd sound.

Troubleshooting odd speaker sounds by checking audio cable connections and signal.

3D TV

The 3D Active Glasses are not working correctly.

Troubleshooting 3D glasses not working by checking power and interference.

The 3D images don’t look quite right.

Tips for improving 3D image appearance, including viewing distance and eye level.

The batteries in the 3D glasses don’t last.

Extending 3D glasses battery life by turning them off when not in use.

Antenna (Air/Cable) Connection

The TV is not receiving all channels.

Troubleshooting steps for TV not receiving all channels.

There are no captions on digital channels.

Ensuring captions are enabled for digital channels.

The picture is distorted.

Troubleshooting picture distortion issues related to video compression or signal.

PC Connection

The "Mode Not Supported" message appears.

Resolving 'Mode Not Supported' by matching PC output resolution to TV support.

The video is OK but there is no audio.

Troubleshooting no audio with HDMI or DVI-to-HDMI connections.

Networking

The wireless network connection failed.

Troubleshooting wireless network connection failures by checking router connection.

The Software Update over the network has failed.

Troubleshooting network update failures by checking connection and software version.

Miscellaneous

The TV is hot.

Explanation of normal heat generation and precautions for extended use.

The picture won’t display in full screen.

Troubleshooting full screen display issues related to aspect ratios and content.

The "Mode Not Supported" message appears.

Adjusting external device output resolution to match TV supported resolutions.

The Captions item in the TV menu is grayed out.

Reasons why the captions menu might be unavailable or grayed out.

The TV smells of plastic.

Normal plastic smell dissipates over time.

The TV's Signal Information option is not activated in the Self Diagnosis.

Ensuring the current channel is digital for Signal Information activation.

The TV is tilted to the side.

Instructions for removing and reassembling the TV's base stand.

Broadcasting is grayed out.

Conditions under which the Broadcasting menu is available or inaccessible.

The settings are lost after 30 minutes or every time the TV is turned off.

Troubleshooting lost settings by changing usage mode from Store Demo to Home Use.

There is an intermittent loss of audio or video.

Troubleshooting intermittent audio/video loss by checking cable connections.

There are small particles on the TV's bezel.

Clarification that small particles on the bezel are part of the design, not a defect.

The PIP menu is not available.

Conditions under which the PIP menu is available (HDMI or Component source).

A POP (TV’s internal banner ad) appears on the screen.

Disabling internal banner ads by changing usage mode to Home Use.

The TV is making a popping noise.

Explanation of normal popping noise due to casing expansion/contraction.

The TV is making a humming noise.

Explanation of normal humming noise related to electrical current and brightness.

Image Retention (Burn In) Issue

Addressing image retention and burn-in issues on PDP TVs using Pixel Shift.

Anynet+ (HDMI-CEC)

Anynet+ does not work.

Troubleshooting Anynet+ issues by checking device compatibility and connections.

I want to start Anynet+.

Steps to start Anynet+ by checking connections and navigating menus.

I want to exit Anynet+.

How to exit Anynet+ mode and switch back to TV or other sources.

The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.

Explanation of screen messages during Anynet+ configuration or switching.

The Anynet+ device won't play.

Troubleshooting playback issues with Anynet+ devices, possibly related to setup progress.

The connected device is not displayed.

Troubleshooting when a connected Anynet+ device is not recognized or displayed.

The TV audio is not being played through the receiver.

Troubleshooting audio output issues to an AV receiver via HDMI (ARC) or optical.

Apps

Some application content only appears in English. How can I change the language?

Troubleshooting language display issues for application content.

Some application services do not work.

Guidance on checking with service providers for application service issues.

Photos, Videos & Music

Troubleshooting issues with playing back media files.

Reset the Personal Info and TV settings

Resetting TV settings and personal information to factory defaults.

TV settings Reset

Resetting picture, sound, broadcasting, and Smart Hub settings.

Smart Hub Reset

Resetting Samsung accounts, linked services, and Smart Hub agreements.

Web Browser

1. Select Web Browser.

Instructions on accessing the Web Browser feature.

2. The web browser is not compatible with Java applications.

Information on the incompatibility of the web browser with Java applications.

3. You cannot download files.

Note that file downloads are not supported via the web browser.

4. The web browser may not be able to access certain websites.

Limitation regarding access to certain websites through the web browser.

5. Playing Flash videos may be restricted.

Information that Flash video playback may be restricted.

6. E-commerce for online purchases is not supported.

Note that e-commerce transactions are not supported via the web browser.

7. With websites that have scrollable windows, scrolling through such a window can result in corrupted characters.

Potential issue with corrupted characters when scrolling in websites with scrollable windows.

8. ActiveX is not supported.

Note that ActiveX controls are not supported by the web browser.

10. Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.

Limitations on supported fonts and potential display issues for symbols/characters.

12. Loading a webpage may be delayed or suspended completely with certain operating systems.

Possibility of webpage loading delays or suspension with certain operating systems.

13. The copy and paste operations are not supported.

Note that copy and paste operations are not supported in the web browser.

16. The number of windows that can be opened concurrently varies depending on the search conditions and the TV model.

Variations in concurrent window limits based on search conditions and TV model.

17. The web browsing speed will vary depending on the network environment.

Factors affecting web browsing speed, primarily network environment.

19. The web browser supports .mp3 audio files only.

Note that the web browser only supports .mp3 audio files.

21. The folder tree information is not included when importing and exporting bookmarks.

Note that folder tree information is not included during bookmark import/export.

23. If Clock (System > Time > Clock) has not been enabled, the browsing history will not be saved.

Prerequisite for saving browsing history: the TV clock must be enabled.

27. Video sources from PC-optimized streaming service providers may not play properly on our proprietary web browser.

Potential playback issues with PC-optimized streaming services on the TV's browser.

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