Samsung Xpress C480 Series

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4.AlignmentandTroubleshooting

►ErrorCode

U3-3313

U3-3314

►Errormessage

Documentjam.Removejam

►Symptom

AdocumentjamwasdetectedintheADFunit.

►Troubleshootingmethod

1)RemovethejammedpaperfromADFunit.

2)Iftheerrorpersists,turnthemachineoffthenon.

3)Ifthedocumentjamoccurscontinually,opentheADFcover-top.CheckiftheADFpickuprolleriscontaminated

orwornout.Cleanorreplaceit.

4)IfthepickuprollerisOK,checkthefollowings.

a)CheckiftheADFmotorisworkingnormally.

b)CheckiftheconnectorontheADFjointboardisconnectedcorrectly.

5)Iftheproblempersists,replacetheADFunit.

►ErrorCode

U3-4110

►Errormessage

Doorofscannerisopen.

►Symptom

ADFcoverisopened.

►Troubleshootingmethod

1)ClosetheADFcover.

Samsung Xpress C480 Series - Page 131