4.AlignmentandTroubleshooting
►ErrorCode
C1-2110
C1–3110
C1-4110
C1-5110
►Errormessage
PrepareToner
►Symptom
Theremainingtonercartridgeislowstatus.
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.
2)Ifitslifeisattheend,turnthemachineoffandreplacethetonercartridgewithnewone.
►ErrorCode
C1-2120/2150/2160
C1-3120/3150/3160
C1-4120/4150/4160
C1-5120/5150/5160
►Errormessage
ReplaceToner
►Symptom
Thetonercartridgeisattheendofitslife.
►Troubleshootingmethod
1)Turnthemachineoffandreplacethetonercartridgewithnewone.
►ErrorCode
C1–2411
C1–3411
C1–4411
C1–5411
►Errormessage
Installtoner
►Symptom
ThetonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkifthetonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removethetonercartridge.Thoroughlyrollthecartridgeveorsixtimesto
distributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacethetonercartridgewithnewone.
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