Sanyo FWBP505F - 11. Troubleshooting: Basic Issues; Common Power, Sound, and Picture Issues

EN
4
0
11.
TR
OU
BLE
S
H
OO
TIN
G
Problem Tip
N
o
p
ower
.
C
heck the AC
p
ower cord, if it is
p
ro
p
erl
y
connected
.
T
r
y
anot
h
er
p
ower out
l
et
.
U
nplu
g
the AC power cord, and wait for about 5-10 seconds. Plu
g
it back
in and attem
p
t to
p
ower On the unit
.
N
o soun
d
or
pi
cture
.
Make sure both the TV and Blu-ra
y
Disc™
p
la
y
er are Turned On
.
C
onfi rm the connections to the TV are made
p
ro
p
erl
y
as shown in the
˝CONNECTIONS˝ on page 10
.
C
heck to see whether the connected TV or another device su
pp
orts
H
D
C
P. (This unit will not output a video si
g
nal unless the other device
su
pp
orts HD
C
P. )
N
o react
i
on to t
h
e remote contro
l.
R
educe the distance to infrared sensor window
.
C
onfi rm that the player’s A
C
power cord is plu
gg
ed into a power outlet
.
C
heck the batteries in the remote control and make sure the
y
are inserted
p
ro
p
er
ly
by
+ or - s
y
m
b
o
l
s
.
Ai
m t
h
e remote at t
h
e un
i
t
’
s remote rece
i
ver.
Th
en
p
ress an
y
arrow
k
e
y
and con
fi
rm the Power-
O
n indicator dims and blinks when a remote button
is pushed. Please check IR si
g
nal. Refer to ˝IR Si
g
nal Check˝ on pa
g
e 45
.
N
o
A
u
di
o
/
Vid
eo s
ig
na
l
on t
h
e
di
s
pl
a
y
d
ev
i
ce v
i
a
HDMI
ca
bl
e
.
If the unit is connected to a non-certifi ed HDMI device
,
the Audio / Video
s
ig
na
l
w
ill
not output to t
h
at
d
ev
i
ce
.
M
a
k
e sure t
h
e
di
s
pl
a
y
d
ev
i
ce
i
s on t
h
e correct
I
n
p
ut
/
Vid
eo source
.
Perform the HDMI hotplug: Disconnecting the HDMI cable from the
display device, Turn On both devices, and replug the HDMI cable back in
.
C
heck with the TV manufacturer, if there are an
y
software u
p
dates
available
f
or the TV
.
C
h
ec
k
to
see
if
t
h
e
HDMI
cab
l
e
i
s
a
ce
r
t
ifi
ed
v
e
r
s
i
o
n
.
No hi
g
h-de
fi
nition video si
g
nal on
t
h
e
TV
screen
.
Does the disc contain hi
g
h-de
fi
nition video
?
Hi
g
h-de
fi
nition video is only
ava
il
a
bl
e w
h
en t
h
e
di
sc conta
i
ns
i
t
.
Does the TV support high-defi nition video? High-defi nition video is only
ava
il
a
bl
e w
h
en t
h
e
TV
su
pp
orts
i
t
.
Di
storte
d
pi
cture
.
S
ometimes a small amount o
f
p
icture distortion ma
y
a
pp
ear. This is not
a mal
f
unction
.
C
om
p
letel
y
distorted
p
icture or
bl
ac
k
/
w
hi
te
pi
cture w
i
t
h
Bl
u-ra
y
Di
sc
™
/
DVD.
M
a
k
e sure t
h
e
di
sc
i
s com
p
at
ibl
e w
i
t
h
t
hi
s un
i
t
.
N
o soun
d
or
di
storte
d
soun
d.
Adj
ust t
h
e vo
l
ume
.
C
heck to see if the s
p
eakers are connected correctl
y
.
C
h
ec
k
t
h
e
HDMI
co
nn
ect
i
o
n
.
M
a
k
e sure t
h
e
HDMI
ca
bl
e
i
s not p
l
u
gg
e
d
i
nto an
HDMI
-
DVI
a
d
apter or
Projector which does not handle Di
g
ital sound
.
C
heck the settin
g
s in ˝A
ud
i
o
Out˝
menu.
P
icture freezes momentarily durin
g
di
sc
pl
a
yb
ac
k.
C
heck the disc for fi n
g
erprints / scratches and clean with a soft cloth
wipin
g
f
rom the center to the outer ed
g
e
.
C
annot
p
la
y
back a disc
.
M
a
k
e sure t
h
at t
h
e
di
sc
i
s
pl
a
y
a
bl
e on t
hi
s un
i
t
.
C
heck the re
g
ion code of the disc. This unit supports the followin
g
re
g
ion
codes.
-
Bl
u-ra
y
Di
sc
™
:
˝A˝
-
DVD
:
˝ALL˝
or
˝
1
˝
For DVD-RW/-R
,
make sure that the disc is fi nalized
.
C
l
ea
n
t
h
e
d
i
sc.
Is the disc a newer title
?
This
p
roblem ma
y
be solved b
y
so
f
tware
u
pdate. Re
f
er to ˝
S
o
f
tware Update˝ on pa
g
e 38
.
cont
i
nue
d
on next pa
ge