What to do if my SATO CG412TT cover is open?
- LLisa LarsonSep 5, 2025
If you receive a 'Cover open' error on your SATO Printer, it indicates that the cover is not closed properly. Make sure to close the cover completely.

What to do if my SATO CG412TT cover is open?
If you receive a 'Cover open' error on your SATO Printer, it indicates that the cover is not closed properly. Make sure to close the cover completely.
Why is my SATO CG412TT printing very dark?
If your SATO Printer's print is very dark, set the print darkness.
What to do if my SATO CG412TT Printer is not turning on?
If your SATO Printer is not turning on: Check the connection of power connector Check the connector connection Check the connection of Main PCB board and KB board SET.
What to do if my SATO Printer cutter does not move?
If the cutter on your SATO Printer does not move: Set to Cutter Mode Press the FEED/LINE button to move cutter blade to its home position Clean the cutter blade.
| Print Method | Thermal Transfer / Direct Thermal |
|---|---|
| Operating System Compatibility | Windows, Linux |
| Print Resolution | 305 dpi |
| Maximum Print Width | 4.1 inches (104 mm) |
| Maximum Print Length | 999 mm |
| Media Type | Roll |
| Media Width | 0.87 inches (22 mm) to 4.57 inches (116 mm) |
| Media Thickness | 0.06 mm - 0.25 mm |
| Media Roll Diameter | 127 mm (5 inches) |
| Interfaces | USB, Serial, Ethernet |
| Supported Barcode Types | QR Code |
| Power Requirements | AC 100-240V, 50/60 Hz |
| Print Speed | Up to 4 ips (100 mm/sec) |
| Ribbon Width | 1.3 inches (33 mm) to 4.5 inches (114 mm) |
Explains symbols used for safety instructions in the manual.
Guidelines for choosing a suitable environment and placement for the printer.
Requirements and recommendations for connecting the printer to a power source.
Highlights the key features and capabilities of the CG4 Series printer.
Instructions for safely removing the printer from its packaging.
Identifies and describes the various parts of the printer.
Recommendations for placing the printer in a suitable environment.
Guidance on choosing the correct type and size of labels or paper.
Step-by-step instructions for loading different types of media into the printer.
Procedure for loading the carbon ribbon for thermal transfer printing.
Explains how to connect the printer to a host computer and power source.
Describes the buttons and LED indicators on the printer's operator panel.
Overview of the various operating modes available for the printer.
How to perform a test print for diagnostic purposes.
Procedure for running factory-level test prints.
Guide to configuring various printer settings and functions.
Explains error signals and their causes and corrective actions.
A table listing common printer issues and their recommended solutions.
Steps to troubleshoot problems related to printer interfaces (USB, RS232C, LAN).
Instructions on cleaning the printer's print head, platen roller, and other parts.
Detailed steps for cleaning the printer using a cleaning kit.
Instructions for cleaning the print head using a cleaning sheet.
Guide on how to replace user-replaceable parts like the print head and platen roller.
How to adjust print darkness and speed for optimal print quality.
Physical, power, environmental, and print specifications of the printer.
Details on compatible media types, sizes, and thicknesses.
Specifications for ribbon types, dimensions, and usage.
Information on operation keys, indicators, and surface treatment.
Lists available optional accessories for the printer.
Lists the different interface types available for the CG4 Series printers.
Detailed specifications and settings for the RS232C serial interface.
Detailed specifications and pin assignments for the IEEE 1284 parallel interface.
Specifications and pin assignments for the USB interface.
Specifications and configuration for the LAN Ethernet interface.
Details on the installation and use of the optional cutter accessory.
Instructions for installing and using the optional dispenser accessory.
Diagram showing the locations of sensors and optional accessories on the printer.
Explains the differences between various printer operation modes.
Defines the base reference point for print and cut positions in different modes.
How to adjust the offset position for cutting, dispensing, or tear-off.
Describes printer behavior when the end of the label roll is detected.
Describes printer behavior when the ribbon is nearing or at its end.
Contact information for various SATO offices and subsidiaries globally.