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Ensure sufficient air supply for efficient combustion and prevent smoke issues.
Importance of a sealed flue system, pipe types, bends, and clearance from combustibles.
Respecting installation distances and local regulations for combustible materials.
Specifications for floor protectors, thermal resistance, and Scandia hearth pads.
Detailed measurements for safe clearances to combustible materials from the heater.
Identifies fan speed controls and ON/OFF function.
Steps for plugging in the heater and operating the fan.
Specifies approved fuel types (dry hardwood) and prohibited fuels.
Explanation of primary and secondary air controls for combustion and glass cleaning.
Steps for safely lighting the wood heater with paper, kindling, and wood.
Procedure for safely reloading the wood heater with fuel.
Guidelines for maximizing burn times and managing overnight operation.
Recommends regular monthly and bi-annual checks of flue system, glass, seals, and parts.
Method for safely removing ash from the stove when cold.
Tips for cleaning blackened glass and precautions when closing the door.
Procedure for adjusting door tension and seal for proper closure.
Guidance on using genuine parts and when to replace them.
How to clean and repaint the heater's exterior surface.
Common causes for the heater not burning efficiently: air supply and fuel quality.
Reasons for glass blackening, including inefficient burning or poor fuel.
Causes and solutions for the heater burning too fast, related to draught or air.
Troubleshooting smoke emission issues, focusing on installation and air supply.
Causes, detection, and actions to take during a chimney fire.
Conditions and parts not covered by the manufacturer's warranty.
Procedure for submitting a warranty claim, including required information.
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