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The Schwinn Support website provides a wealth of resources to help you get the best experience
from your Echelon2. It is important to check the website periodically for rmware updates, updated
video content, Owner’s Manual and Installation Instructions, Service Bulletins, and other informa-
tion. The resources include:
• Contact number and email for Schwinn Technical Support.
Go to https://support.corehandf.com/ for support information and information on all
Schwinn products.
• Console rmware updates. https://support.corehandf.com/Software/
• Updated Owner’s Manual, Installation Instructions, Service Bulletins, Instructional Videos,
and other information. https://support.corehandf.com/Echelon2
• On Facebook join the Schwinn Indoor Cycling Ocial Site for product and event updates.
Contact Information
CORE HEALTH & FITNESS
4400 NE 77th Avenue, Suite 300
Vancouver, WA 98662
Telephone: (888) 678-2476
http://www.corehandf.com
Customer Support
Contact your local distributor, or Core Health &
Fitness directly at: 1-800-503-1221
support@corehandf.com
Please supply the serial number of your Echelon2 console and the date of purchase when you call.
Use the space in the boxes below to write down this information. The serial number can be found
on the FCC warning label on the back of the console.
Serial Number
Date of Purchase
You may download the latest version of the Installation Guide, as well as view instructional videos,
by visiting the Schwinn Equipment Support website at:
https://support.corehandf.com/Echelon2
SUPPORT AND SERVICE
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