Important
Parts can only be changed by service persons trained in Seating Matters products and
use only Seating Matters parts. We recommend that your chair is serviced every year
by a Seating Matters approved provider for any running repairs and maintenance.
Maintenance
Carry out the following regular checks to ensure the operation and safety of the
chair. If you are in any doubt about the functioning of your chair contact your Seating
Matters approved provider immediately.
Daily
• Check that the castors are not damaged.
• Check that the castors turn freely.
• Make sure that the castor forks run free and are not bent.
• Check all fabrics for damage or contamination and replace where necessary.
• See cleaning and maintenance of fabrics section in manual for cleaning instructions.
Weekly
• Check the castors fittings for hair and dirt etc. which could restrict the castor
movement.
• Pick out any such material with tweezers or take the spindle out, clean it and then
replace it.
• If it is still not free (one continuous turn without it sticking) contact your Seating
Matters approved provider for replacement.
Monthly
• Castors: Make sure the top of the castor housing is parallel with the floor. Any
variation will cause restricted movement. If it is damaged contact your Seating Matters
approved provider for replacement.
• Mechanisms: Check all tilting mechanisms are working smoothly, check that all nuts
and bolts are present and secure.
Please note:
If nuts or bolts need attention, contact your Seating Matters approved
provider IMMEDIATELY and DO NOT use the chair until it has been serviced.
• Leg rests: Check that all leg rests are easily removed/swung-away and replaced or
repositioned easily. Ensure that parts lock in place securely. If parts are not locking
try lubricating. If the problem still remains contact your Seating Matters approved
provider.
• Frame: Check the visible parts of the frame for cracks, splits, large dents or other
damage. If you find any of these things do not use. Contact your Seating Matters
approved provider immediately.
WE ARE HERE TO HELP
For any questions or queries regarding your Seating Matters chair please contact:
contact@seatingmatters.com
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