Downloading the mobile app
12
1. Open app and create an account to sign-in
2. Perform steps as guided by the mobile app
Download Secure Controls mobile app
11 and above
6 and above
Or
Pairing options
13
or
Bluetooth
Adding device(s)
14
Alarm notification of persisting event
17
E0001234
On O
O-Peak
O
Boost
O
Refresh
Last synced 11:18 AM
Consumption Trends
Connecting locally (without Wi-Fi module)
A
Switching from Bluetooth to Wi-Fi
C
Wi-Fi Settings
x
You are currently connected to
Airtel-MyWiFi-AMF-311WW-E0E3
Ensure that your mobile phone is connected to the Wi-Fi
network on which you want to configure the device.
Enter Wi-Fi password
Continue
(Locally)
(Remotely)
Inviting users over Wi-Fi
15
Notes: Once you have connected your system to Wi-Fi you can now invite other users
Working with the mobile app
Secure controls
Back Add devices
System with device DEMOW07 is configured
Other users are also using the system. Do you want
to retain the users?
No
Yes, retain
Remove existing
users?
If you confirm, exisiting
users will not be able to
access this system.
Cancel Confirm
Secure controls
Secure Control device
E7+ device
Press for
7 to 8 seconds
Secure controls
User1
Edit profile
Manage users
My systems
About
Help and support
Logout
App version 2.0.1.3
Secure controls
Back Add devices
Device DEMOFW07 will be added. Device RSSI is -56
Continue
Secure controls
Back Add devices
Device DEMOFW07 will be added. Device RSSI is -56
Continue
or
12:50 PM
Mon
12:50 PM
Mon
-
+
Why is my E7 not visible
on my app dashboard
(when connected on
Bluetooth)?
Ÿ If you use another phone than the one you registered
with, you will also need to choose add new system
and re-scan.
Ÿ If you log out of the app then you will need to re-scan
+
your E7 from the app left menu and select add new
system. Select yes when asked about retaining
existing users.
I am receiving the
message "Cannot
establish communication
with the device. Try
again.” What is the
reason?
Ÿ If two users are connected to the same device using
Bluetooth, and User 1 tries to connect remotely over
Wi-Fi and removes other users, then the other user will
not be able to communicate. User 1 will have become
the owner and now need to send an invite via email
from the app to the other users. Alternatively, other
user can re-scan and add the device over Bluetooth.
+
Ÿ If an E7 device is connected to your phone on
Bluetooth and another user tries to communicate with
the same device at the same time on Bluetooth this
message can happen.
I cannot scan the QR
code for adding a new
device.
Try entering the details manually using the mobile app.
You can get the details from device info under general
settings (refer section 8).
Query
Probable reason(s)
Accepting invitation
16
Frequently asked questions
18
You are invited by User1
to join the E0001234 Secure
Controls as a User.
You are now able to access
E0001234 as a User
or
Note: To accept the invitation, the user must have already downloaded the app.
For Android
Note: If you were previously using the app via Bluetooth only, and want to switch to Wi-Fi, you will need to add the device again (refer section 14).
A
B
or
Connecting remotely (with Wi-Fi module)
B
Note: The mobile should be already connected to the Wi-Fi or else, the app will
continue to interact with the device on Bluetooth.
Note: To switch to Wi-fi , insert Wi-Fi module and refer section C.
mobile app (when
connected on
Bluetooth)?
Why my device’s status
is not updated on the
If the device’s status/configuration is changed (like
boost/o-peak) after one minute of inactivity on the app,
the same is not automatically reflected. You need to
refresh the app to view the latest updates.
Note: Once you have connected your system to Wi-Fi you can now invite other users
Secure Meters (UK) Ltd
Chandlers Ford, Eastleigh,
SO53 3TL, England
Secure House, Lulworth Close,
www.securemeters.com
E0001234
On O
O-Peak
O
Boost
O
Refresh
Last synced 11:18 AM
Consumption Trends
Enter Wi-Fi password
Device is successfully
connected to Secure
Controls Wi-Fi
Invite new user
Manage users
Add new system
Sign in
Create account
Forgot password?
Forgot password?
Sign in
Create account
Device is successfully
connected to Secure
Controls Wi-Fi
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