Sega of America, Inc.
P.O. Box 7639, San Francisco, CA 94120-7639
1-800-USA-SEGA & www.sega.com
• Please note that specifications and product exterior may change without notice.
• Unauthorized reproduction of the contents of this document is prohibited.
• SEGA, Dreamcast and the Dreamcast logo are either registered trademarks or
trademarks of Sega Enterprises, Ltd.
Export, use for profit, rental or leasing of this product is prohibited.
Further, SEGA offers no warranty service or support outside of the U.S. and Canada.
Japanese Patent No. 2,870,538 (Patents pending in U.S. and other countries).
SEGA ENTERPRISES, LTD., 1999 670-14218A
Troubleshooting
Your Microphone may not require repair in cases such as those described below. Before
contacting Sega’s Technical Support, please check the items described below.
Symptom Description/Action
● Are you using software that supports the Microphone?
→ The Microphone will only work with compatible software.
● Is the Microphone inserted all of the way?
→ Push the Microphone all of the way into the Dreamcast
controller expansion socket.
● Is there a good connection between the Microphone body
and the Microphone stand?
→ Push the foam covered Microphone stand securely into
the Microphone body.
● Is the Microphone or the connector that connect the
Microphone to the Dreamcast controller clean?
→ Wipe any dirty portions clean with a dry, soft cloth.
If you still cannot resolve the problem after checking the above items, turn the
Dreamcast off, and unplug the power cord. Then, unplug the Dreamcast controller that
the Microphone is connected to from the control port on the Dreamcast. Finally, remove
the Microphone from the expansion socket of the Dreamcast controller. Contact Sega’s
Technical Support at www.sega.com or 1-800-USA-SEGA.
Voice recognition does
not work properly.
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