<For subscriber of au>
au Support
App/Website
<For subscriber of UQ mobile>
UQ mobile Support
App/Website
■
My au app
You can check your fee, points, and
contract details and do various procedures.
* For povo users, check above with povo
2.0/povo 1.0 app.
URL
(
http://kddi-l.jp/mFH
)
(Japanese)
■
My UQ mobile (app)
You can check your remaining data, billing,
and subscription of services.
URL
(
http://kddi-l.jp/FJ7
)
(Japanese)
■
au Support (web)
Provides various support information
useful for solving your problem.
■
UQ mobile Support (web)
Provides various support information
useful for solving your problem.
URL
(
http://kddi-l.jp/Gf9
)
(Japanese)
URL
(
http://kddi-l.jp/jQX
)
(Japanese)
Message Chat
Consult us anytime/anywhere simply by chat!
AI answers you soon all day and our
advisor guides you in detail.
Consult us anytime/anywhere simply by chat!
AI answers you soon all day and our
advisor guides you in detail.
URL
(
http://kddi-l.jp/Bz6
)
(Japanese)
URL
(
http://kddi-l.jp/j9z
)
(Japanese)
Repair and Delivery Support Center
(Service for members of Repair and Delivery Support/
Repair and Delivery Support with Cloud)
For repair or replacement cell phone delivery service
(Toll free)
Business hours: 9:00 to 20:00 (7 days a week)
From au mobile phones/UQ mobile phones/general subscriber phones
0120-925-919
CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturerto
protecttheenvironmentandreusevaluableresources.