MX3500N SELF DIAG AND TROUBLE CODE 8 – 9
CE-05 FTP server directory input error
CE-06 POP3 server access error
CE-07 POP3 server authentication check
error
CE-08 POP3 server timeout error
E6-10 Back-face shading trouble black
correction (DSPF)
E6-11 Shading trouble white correction
(DSPF)
E6-14 Back-face SCAN-ASIC trouble
Trouble content The entered FTP server directory is invalid.
The entered SMB server folder is invalid.
Section MFP
Case 1 Cause Network cable connection trouble
Check and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause The FTP server account name registered as the
destination or the password for the account is
incorrect.
Check and
remedy
Check to insure that there exits the FTP server
directory registered as the destination.
Case 3 Cause The SMB server account name registered as the
destination or the password for it is incorrect.
Check and
remedy
Check to insure that there exists the SMB server
folder registered as the destination.
Trouble content The specified mail server (POP3) is not found.
(POP3 server access error)
Section MFP
Case 1 Cause Network cable connection trouble
Check and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause Network setup error
Check and
remedy
1) Check that the connected network supports
TCP/IP protocol.
2) Check the Web page to insure that the POP3
server address is correctly set.
3) If the above address is described in
Hostname, check to insure that the DNS
server is correctly set.
Case 3 Cause PO3 server trouble
Check and
remedy
Check the POP3 server for any trouble.
Trouble content The entered POP3 server account name or the
authentication password is invalid. (POP3 server
authentication check error)
Section MFP
Case 1 Cause Network cable connection trouble
Check and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause The POP3 server account name or the password
registered for the account is incorrect.
Check and
remedy
Check to insure that the POP3 server account
name or the password for the account is correct.
Trouble content The specified mail server (POP3) does not
respond. (POP3 server timeout error)
Section MFP
Case 1 Cause Network cable connection trouble
Check and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause POP3 server trouble
Check and
remedy
Check the POP3 server for any trouble.
Trouble content CCD black scan level abnormality when the copy
lamp is turned off. (MX-3501N/4501N)
Section Scanner
Case 1 Cause Installation error of the CCD unit flat cable
Check and
remedy
Check the installing state of the flat cable to the
CCD unit.
Case 2 Cause CCD unit abnormality
Check and
remedy
Check the CCD unit.
Case 3 Cause SCU PWB abnormality
Check and
remedy
Check the SCU PWB.
Trouble content CCD white scan level abnormality when the copy
lamp is on. (MX-3501N/4501N)
Section Scanner
Case 1 Cause Installation error of the CCD unit flat cable
Check and
remedy
Check the installing state of the flat cable to the
CCD unit.
Case 2 Cause Dirt on the mirror, the lens, or the reference white
plate.
Check and
remedy
Clean the mirror, the lens, or the reference white
plate.
Case 3 Cause Copy lamp lighting trouble
Check and
remedy
Check the installing state of the flat cable to the
copy lamp unit.
Case 4 Cause CCD unit abnormality
Check and
remedy
Check the CCD unit.
Case 5 Cause SCU PWB abnormality
Check and
remedy
Check the SCU PWB.
Trouble content Written register value cannot be read correctly
Section Scanner
Case 1 Cause SCU PWB abnormality
Check and
remedy
Check the SCU PWB.
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