MX3500N OTHERS 12 – 6
*1: In some countries and regions, the printer expansion kit must be
installed.
*2: This function is not available in some countries and regions.
*3: When an automatic document feeder is installed.
*4: In some countries and regions, the network scanner expansion
kit must be installed.
*5: When the Internet fax expansion kit is installed.
*6: When the facsimile expansion kit is installed.
*7: When a large capacity tray is installed.
*8: When a paper drawer is installed.
*9: When a saddle stitch finisher or finisher is installed.
*10: When a saddle stitch finisher is installed.
*11: When a punch module is installed.
*12: When a colour-related problem has occurred.
*13: When the PS3 expansion kit is installed.
*14: In some countries and regions, the facsimile expansion kit or
the Internet fax expansion kit or the network scanner expansion kit
must be installed.
*15: When network connection is enabled.
*16: When a right tray is installed.
*17: When the application integration module is installed.
*18: Depending on the peripheral devices installed, it may not be
possible to use some settings.
2. Paper JAM code
A. JAM cause code list
(1) PCU JAM cause
Internet Fax Expansion Kit -
E-mail Alert and Status -
Application Integration Module -
Serial Number -
Storing/calling of System Settings
Restore Factory Defaults -
Store Current Configuration -
Restore Configuration -
Code Code content
NO_JAM_CAUSE No JAM. Also used for JAM canceling.
NO_MATCH Parameter no matching
STOP_JAM Emergency stop request JAM (Controller request)
TRAY1 Cassette 1 paper feed JAM (CPFD1 not-reached
JAM)
CPFD1_S1 CPFD1 remaining JAM (Cassette 1 feed paper)
CPFD1_N2 CPFD1 not-reached JAM (Cassette 2 feed paper)
CPFD1_N3 CPFD1 not-reached JAM (Desk 1 feed paper)
CPFD1_N4 CPFD1 not-reached JAM (Desk 2 feed paper)
CPFD1_S2 CPFD1 remaining JAM (Desk 2 feed paper)
CPFD1_S3 CPFD1 remaining JAM (Desk 1 feed paper)
CPFD1_S4 CPFD1 remaining JAM (Desk 2 feed paper)
TRAY2 Cassette 2 paper feed JAM (CPFD2 not-reached
JAM)
CPFD2_N3 CPFD2 not-reached JAM (Desk 1 feed paper)
CPFD2_N4 CPFD2 Not-reached JAM (Desk 2 feed paper)
CPFD2_S2 CPFD2 remaining JAM (Cassette 2 feed paper)
CPFD2_S3 CPFD2 remaining JAM (Desk 1 feed paper)
CPFD2_S4 CPFD2 remaining JAM (Desk 2 feed paper)
PPD1_N1 PPD1 not-reached JAM (Cassette 1 feed paper)
PPD1_N2 PPD1 not-reached JAM (Cassette 2 feed paper)
PPD1_N3 PPD1 not-reached JAM (Desk 1 feed paper)
PPD1_N4 PPD1 not-reached JAM (Desk 2 feed paper)
PPD1_NM PPD1 not-reached JAM (Manual feed tray feed
paper)
PPD1_NL PPD1 not-reached JAM (Side LCC feed paper)
PPD1_NA PPD1 not-reached JAM (ADU refeed paper)
PPD1_S1 PPD1 remaining JAM (Cassette 1 feed paper)
PPD1_S2 PPD1 remaining JAM (Cassette 2 feed paper)
Item Factory default setting
PPD1_S3 PPD1 remaining JAM (Desk 1 feed paper)
PPD1_S4 PPD1 remaining JAM (Desk 2 feed paper)
PPD1_SM PPD1 remaining JAM (Manual 2 feed paper)
PPD1_SL PPD1 remaining JAM (Side LCC feed paper)
PPD1_SA PPD1 remaining JAM (ADU refeed paper)
PPD2_N1 PPD2 not-reached JAM (Cassette 1 feed paper)
PPD2_N2 PPD2 not-reached JAM (Cassette 2 feed paper)
PPD2_N3 PPD2 not-reached JAM (Desk 1 feed paper)
PPD2_N4 PPD2 not-reached JAM (Desk 2 feed paper)
PPD2_NM PPD2 not-reached JAM (Manual feed tray feed
paper)
PPD2_NL PPD2 not-reached JAM (Side LCC feed paper)
PPD2_NA PPD2 not-reached JAM (ADU refeed paper)
PPD2_S1 PPD2 remaining JAM (Cassette 1 feed paper)
PPD2_S2 PPD2 remaining JAM (Cassette 2 feed paper)
PPD2_S3 PPD2 remaining JAM (Desk 1 feed paper)
PPD2_S4 PPD2 remaining JAM (Desk 2 feed paper)
PPD2_SM PPD2 remaining JAM (Manual feed tray feed paper)
PPD2_SL PPD2 remaining JAM (Side LCC feed paper)
PPD2_SA PPD2 remaining JAM (ADU refeed paper)
PPD2_PRI PPD2 JAM (Image preparation wait timeout)
POD1_N POD1 not-reached JAM
POD1_S POD1 remaining JAM
POD2_N POD2 not-reached JAM
POD2_S POD2 remaining JAM
POD3_N POD3 not-reached JAM
POD3_S POD3 remaining JAM
APPD1_N APPD1 not-reached JAM
APPD1_S APPD1 remaining JAM
APPD2_N APPD2 not-reached JAM
APPD2_S APPD2 remaining JAM
TRAY3 Cassette 3 (Desk 1) paper feed JAM
DPFD1_N4 DPFD1 not-reached JAM (Desk 2 feed paper)
DPFD1_S3 DPFD1 remaining JAM (Desk 1 feed paper)
DPFD1_S4 DPFD1 remaining JAM (Desk 2 feed paper)
TRAY4 Cassette 4 (Desk 2) paper feed JAM
DPFD2_S4 DPFD2 remaining JAM (Desk 2 feed paper)
MFT Manual feed tray paper feed JAM (MPFD not-
reached)
MPFD_S MPFD remaining JAM (Manual feed tray feed paper)
LCC Side LCC paper feed JAM (LPFD1 not-reached)
LPFD_SL LPFD remaining JAM (Side LCC feed paper)
SIZE_ILG Size illegal JAM
MTR_ILG Motor driver trouble JAM
FJPID_N Interface transport inlet port sensor not-reached JAM
FJPID_S Interface transport inlet port sensor remaining JAM
FJPOD_N Interface transport outlet sensor not-reached JAM
FJPOD_S Interface transport outlet sensor remaining JAM
FED_N Finisher inlet port sensor not-reached JAM
FED_S Finisher inlet port sensor remaining JAM
FFPD_N Finisher saddle not-reached JAM
FFPD_S Finisher saddle remaining JAM
FEXIT_S Finisher bundle exit remaining JAM
FSTPL Staple JAM
FPNCH Punch JAM
FDOP Finisher door open
FIN_TIME Finisher paper clearance abnormality JAM
Code Code content
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