Siemens CP565AGS0B - Page 31

Troubleshooting en
31
17.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page33
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
lights up in the
display and no set-
tings can be made
on the appliance.
Childproof lock is activated.
▶
Press and hold until goes out.
The interior lighting is
not working.
The LED lamp is defective.
▶
If this fault recurs, call the after-sales service.
12:00 flashes in the
display and the
symbol lights up.
There has been a power cut.
▶
Reset the time.
→"Setting the time", Page25
The appliance is not
in operation. A cook-
ing time is shown in
the display.
has not been pressed.
▶
Press ⁠.
Microwave not work-
ing.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
has not been pressed.
▶
Press ⁠.
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting. →Page15
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Microwave mode is
cancelled.
Appliance has a fault.
▶
If this fault recurs, call the after-sales service.
Appliance is not heat-
ing, colon is flashing
in the display.
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Go to the basic settings →Page25 and deactivate Demo mode within the next
3minutes.
The water tank and
drip tray symbols are
flashing continuously.
Technical problem
1.
Make sure that the water tank and drip tray are fully inserted in the relevant tank recess.
2.
If the symbols continue to flash, call our customer service.
Note:You can continue to use the appliance, except for the steam function.