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Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio
section, where you will find
plenty of cooking tips and tricks.
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Malfunction table
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution:
Clean using a dish cloth and then dry
with a soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These scratch the sur-
face. Allow the interior surfaces to dry
thoroughly.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Door seal
Do not remove.
Hot soapy water:
Clean with a dish cloth; do not scrub. Do
not use a metal or glass scraper for
cleaning.
Accessories Hot soapy water:
Soak and then clean with a dish cloth or
a brush.
Area Cleaning agents
Problem Possible cause Remedy/information
The appliance does not work Faulty circuit breaker Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Plug not plugged in Plug in the plug
Power cut Check whether the kitchen light works.
Incorrect operation Switch off the circuit breaker in the fuse box.
Reconnect it after approx. 10 seconds.
The appliance is not in operation. A
cooking time appears in the display.
The
J button was not pressed after the set-
ting had been made.
Press the J button or switch the appliance
off.
The microwave does not switch on. The door was not fully closed. Check whether food residues or foreign
objects are trapped in the door. Make sure
that the seal surfaces are clean. Check
whether the door seal is twisted.
The
J button has not been pressed. Press the J button.
It takes longer than before for the
food to heat up.
The microwave power setting is too low. Select a higher power setting.
A larger amount than usual has been placed
in the appliance.
Double the amount = almost double the time
The food was colder than usual. Stir or turn food during cooking.
A signal sounds. The colon in the
display is flashing.
The appliance is in demonstration mode.
1. Press the 2 button.
2. Press and hold the g button for three
seconds.
The demonstration mode is deactivated.
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