7.1 Features for all traffic types
7.1.1 Hold
Definition
An internal user can place a call in progress on hold. Hold means that the connection is not released
while the user is performing another function. The user can then retrieve the held call or place another
call on the same line.
A distinction is made between common hold and exclusive hold.
With common hold, any other party can retrieve the call; with exclusive hold, only the party who
placed the call on hold can retrieve it.
Model-Specific Data
Subject OfficePro OfficeCom OfficePoint OfficeOne
Feature available in x x x x
HW requirements - - - -
SW requirements As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0 As of Rel. 1.0
Dependencies/Limitations
Subject Dependency/Limitation
Line key, Retrieve key A call that was placed on hold by pressing the Hold key can be retrieved by
pressing either a line key (LED is flashing slowly) or the Retrieve key or
via the "Service menu, code". The line to be retrieved must be suffix-dialled
(except when pressing the line key).
Configuration options
This feature does not have to be explicitly configured.
Performing Feature Check
Check the feature for error-free functioning as follows:
Step Action
1. Set up a call.
2. Place call on hold.
3. Perform another function.
4. Retrieve the call.
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