The system distributes waiting calls to the UCD group according to priority and the length of time
they have been waiting. In other words, a high-priority waiting call is answered before a low-priority
call that has been waiting longer.
In the case of trunk circuits, the priorities are assigned according to line (per B channel).
Model-Specific Data
Subject OfficePro OfficeCom OfficePoint OfficeOne
Feature available in x x _ _
HW requirements - - - -
SW requirements As of Rel. 1.0 As of Rel. 1.0 _ _
Priority levels 10 10 _ _
Dependencies/Limitations
Subject Dependency/Limitation
Configuration options
The feature can be configured using:
Hicom Assistant T / Hicom Assistant E
Programming Feature Via Hicom Assistant T
Configure the feature via Hicom Assistant T as follows:
Step Action
1. Define call priority
*9531994
2. 31-4 => UCD Menu - Call priority ext.
3. 31-5 => UCD Menu - Call priority int.
Programming Feature Via Hicom Assistant E
Configure the feature via Hicom Assistant E as follows:
Step Action
1. Define call priority
2. Incoming Calls
3. UCD parameters
Performing Feature Check
Check the feature for error-free functioning as follows:
Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic
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