Siemens HiPath 1100 - Using HiPath 1100 Manager Application

Siemens HiPath 1100

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General settings

111

Step by step

w Initial status for programming mode.

Table of Contents

Introduction2
- About this Programming Manual2
- Important Notes3
- Trademarks3
How to Use this Manual4
- System Support Technician4
- Table of Contents5
Features and Options13
Programming Mode17
- Numbering Plan17
- Flexible Numbering18
- Activating System Programming18
- Exiting Programming Mode19
Important Settings20
- Language20
- Country/Group of Countries20
- Dialing Mode on an Analog Trunk23
- Default Access to a Group of External Lines23
- Analog Line Attendants24
- Phonebook/Speed Dial26
- Class of Service (COS)27
- Attendant Console36
- Carrier Selection Mode: LCR or ACS37
- Warning Tone for Calls Without LCR37
- Example for LCR Settings on a Local Network38
- Connection of GSM/SIP Boxes with LCR Access39
  - Activating the Time for LCR Fallback39
  - Time for LCR Fallback40
- ACS (Alternative Carrier Selection)40
External Line Settings41
- Groups of External Lines41
- Overflow for a Group of External Lines42
- Seizure Priority by Type of External Line43
- Analog Trunk Seizure Protocol43
- Caller ID for Analog Lines43
- External Line Call Direction45
- Flash Duration on Analog Line45
- Reseizure Timeout for an External Line46
- Maximum Time between Rings for an Incoming Call46
- Coefficient for an Analog Trunk47
- Type of Answering Signal48
- Dial Tone Detection49
- Operation as Satellite PABX50
  - External Line Connection50
  - Second External Access Code50
- False Tone51
- Internal Access Code for Automatic Seizure51
- External Analog Present52
- Line53
Programming an Extension53
- Pickup Groups53
- Alert Ring Timeout for Pickup Groups54
- Call Groups (CG)54
  - Call Forwarding Within a Call Group (CG)55
- UCD Subscriber Groups56
  - Collect Call Barring for a UCD Subscriber Group57
  - Message Waiting for UCD Queue58
  - UCD Queue Size58
  - Time for Message Waiting Connection to a UCD Queue59
  - UCD Overflow Call Destination59
  - Round-Robin Distribution of Calls to Agents60
  - Time for Agent's Notes61
  - Ring Signal Timeout for Agents61
  - Agent Status after Signaling Timeout62
  - Cascaded Call Forwarding62
  - Cascaded Call Forwarding Partner63
  - Time in a UCD Queue64
  - Waiting Message before Signaling a UCD Call64
  - Minimum Time for UCD Queue on Hold Message65
- Hunt Groups (HG)65
  - Search Mode for Hunt Groups66
  - Timeout Within a Hunt Group67
  - Call Forwarding Within a Hunt Group (HG)67
- Callback/Urgent Call Activation for Timeout68
- Caller ID by Name/Number68
- Override69
- Silent Monitoring69
- Caller ID for Analog Extension (CLIP)70
- Hide Group Prefix71
- Electronic Lock Password72
- Timeout for Call Forward no Answer72
- Conditional Forwarding Limited by Extension73
  - External CFW74
- Call Forwarding - Busy after Call Forwarding no Answer74
- Permission for Conditional Call Forwarding75
- Dialing Mode75
- Flash Detection Time76
- Overflow Extension77
- Hotline78
  - Warmline79
- Assigned Group80
- CD Interface Assignment80
- Extension Coefficient81
- External Message Waiting Indicator (MWI)82
  - Activating External Message Waiting Indicator82
  - External MWI Group83
  - Waiting Message Server Number83
- Collect Call Barring by Extension84
- Type of Equipment Connected to the Extension85
- Auto-Answering Mode85
- Pulses for Call Charges on an Analog Extension86
- Timer for Outgoing External Calls87
  - Activate/Disable Timer for Outgoing External Calls87
- Timeout for External Calls87
  - Activate/Disable Timeout for External Calls88
  - Defining Timeout for External Calls89
  - Day to Begin Timeout89
- Trunk90
- MSN and Extension Assignment for External Outgoing Calls90
- Modem Extension91
- External-To-External Transfer91
- Elapsed Timeout for External-To-External Connection92
- Configuring a Timeout for an External-To-External Connection92
- Disconnect Timeout after and External-To-External Transfer93
- Code to Disconnect Timeout after External-To-External Transfer93
- Transfer When Extension Is Busy94
- Automatic Seizure of an External Line94
Disa95
- DISA Permission96
- Msn Disa96
- DISA External Line97
General Settings98
- Music on Hold98
  - Assigning Extensions to MOH Groups98
  - Music Source for the MOH Group99
  - Music Source Extension99
  - External Music Source - Extension Assignment100
- Setting the Time for an External Room Monitor100
- Interdigit Pause Time Setting101
- Types of Caller Lists102
- Deleting Digits from the Caller List102
- Date/Time - Manual Setting103
- Automatic Update of Date/Time104
- Callback for External Calls Via ISDN104
- Billing105
  - Call Charge Unit105
  - Multiplier for Call Charge Factor105
  - Call Charge Factor for Extensions106
  - Call Charge Value by Extension106
  - Call Cost Limit for an Extension107
  - Date for Updating the Call Cost Limit for an Extension107
- Updating the Software108
  - Sw Information108
  - Local SW Update108
  - Activating a Software Update109
  - Day for SW Update109
  - Time for SW Update110
  - External Number for Updating the Software110
  - Frequency for SW Update110
  - Uploading the SW Update112
- Setting a System Password112
- Night Service Password112
- Restoring Default Settings113
- Hipath 1120 Alarms113
- Emergency Numbers114
  - Lists of Emergency Numbers115
- Module Detection115
- Remote Administration116
  - Service Call116
  - Remote Software Update117
  - Remote Operation Mode117
  - Activating Remote Administration117
  - External Number Configuration118
  - Remote Administration Password118
  - Remote MSN118
  - Without MSN Verification120
  - Remote Administration Via Dtmf120
  - Ending Remote Administration121
- Type of MSN Signal121
- Assigning a Temporary MSN122
- MSN Identification Mode122
- Remote Administration Password through an MSN123
- Delete Disconnected Consoles123
- PABX Trace Log125
Entrance Telephone126
- Internal Entrance Telephone126
- External Door Extension129
Report130
- Ticket Account Codes134
  - Account Code Type135
  - Account Code Confirmation135
- Data Transmission Rate136
- 25-Digit Suppression in CDR Records136
- Call Detail Report for Incoming Calls137
- Call Detail Report Filter137
- Call Detail Report through Serial Interface138
Fax/DID139
- Answering Menu140
- Recording a Greeting141
- Call Answering Mode Configuration143
- Fax Reception Extension144
- Collect Call Barring for Fax/DID145
- MSN Answering for Fax/DID146
- Fax Extension for MSN146
- Releasing Fax/DID after a Timeout147
Digital Trunk Settings148
- S0 Module148
- TME1 Module158
  - E1 CAS Access159
  - Access S2159
- External Line Prefix160
- External Number Registration160
- Automatic MSN Assignment Via Local Carrier161
- Assignment of an MSN to Attendants161
- Busy Signal163
- Local Area Code Filter164
- Country Area Code Filter164
ADSL Expansion Boards165
- ADSL Module166
- SLIMC, SADSLIM, LIMC and ADSLIM Modules166
- Default Configuration of the LAN Interface167
EVM Module167
- Duration of Greeting Messages168
- Mailbox Language169
- Max. Number of Auto-Configurable Mailboxes170
- Mailbox Assignments171
- Mailbox Password171
- Enabling Mailbox Recording172
- Type of Greeting for a Mailbox172
- Mailbox Greeting Configuration173
- Message Source173
- Message Mode174
- Message for MSN174
- System Number174
- Type of System Number175
- Type of Voice Mail175
- Voice Mail Group176
- Mailbox Assignment for Auto-Answering Mode176
- Audio Quality176
- Greeting for an Analog Trunk177
Relay and Sensor on the Hipath 1120177
- Sensor177
- Relay183
  - Timer to Deactivate the Relay184
  - External Ring for Activating the Relay184
Interaction Center Smart184
TAC Smart - Telephony Advanced Control185
Hipath 1100 Manager186
Hipath 1100 ADSL Manager188
Siemens Admin Console188
Configuring the Speedstream 4100 Modem190
Administration of the TME1 Module190
- E1 Trunk Manager190
- S2M Maintenance191
Call Report191
Vmie Protocol192
Index194
Setup and Installation198
- Safety Recommendations198
- Required Tools199
- Hipath 1120199
- Hipath 1150216
- Internal Entrance Telephone228
Summary of Programming Codes230

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