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Call Report
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Call Report
CallReport is a billing system that records information
on PABX system activity, such as calls received and
calls made.
CallReport operates in a regular PC under a Windows
95 / 98 /NT 4.0 / 2000 / XP environment. It periodically
receives data originating from the PABX that are then
processed and stored in a computer hard drive, identi-
fying extension, time, duration, branch, exit route and
cost of call. Subsequently, it can generate reports
containing total cost by extensions, sectors, and
groups, among others, in addition to incoming and
outgoing traffic reports.
All the information is specified in the CallReport
database and can be manipulated by the user logged in
as Administrator.
VMIe Protocol
Voice Mail analog connections require the VMIe proto-
col (Voice Mail Interface - extended). Voice Mail commu-
nication is carried out in the form of DTMF signals
consisting of the following information:
1
Type of Call (TOC)
Required
Fixed size: 4 characters
Format: “***n” (n = code from table below)
Code Type of Call Code Type of Call
1 Internal for Voice Mail 2 Not used
3 Call Forwarding (*11) 4 Second Attendant (*14)
5 Not used 6 Not used
7 Not used 8 Not used
2
Calling extension
Required
Fixed size: 6 DTMF signals
Format: “****i” (i = calling extension)
External call format: always “******”
Note: if an extension is
longer, the DTMF digit “*”
in the protocol is replaced
by the additional extension
digit.
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