INHAB™ ENERGY INSTALLATION GUIDE
Troubleshooting Tips
Here are some of our most frequent troubleshooting tips. For more help, call the
Siemens Technical Support number at ---.
The Siemens app is not finding the Inhab Energy after I’ve installed it.
• Ensure the Inhab Energy has power:
- Check for a flashing Wi-Fi light.
- Listen for a startup tone.
- Check the wire harness is secure and wired properly.
- Check that the main breaker is turned on.
- Check that the breaker powering the Inhab Energy is turned on.
• Ensure your phone connect to the Inhab Energy.
- Check your phone’s Bluetooth is on.
- If you’re using an Android, turn on Location Services for your phone to
properly scan for Bluetooth devices.
- If you’re using an iPhone, make sure Bluetooth is allowed in the Settings >
Siemens Inhab Energy app > Bluetooth allowed
• Ensure the Inhab Energy’s Wi-Fi antenna has been installed properly.
- Check the antenna is properly screwed into the energy monitor
- Ensure the antenna is outside of the electric panel. It’s ok if it is inside a wall,
just ensure it’s not inside the metal box.
• Ensure the Inhab Energy’s wired LAN connection is installed properly
- Check that the ethernet cable is securely connected to the Inhab Energy’s
LAN port
- Check that the ethernet cable is securely connected to a router, switch, or
modem
- Ensure the network does not have a firewall preventing new devices from
accessing the internet
• Try power cycling the breaker to which the Inhab Energy is connected.
• Try restarting the Siemens App.
• Try rebooting your phone.
The Siemens Inhab Energy app isn’t getting real-time data from the Inhab
Energy
• Ensure all current transformers are securely fastened around their respective
cables in the electric panel.
• Check the screw terminal plugs are securely plugged into the ports of the
energy monitor.
• Check that the CT wires are securely connected to the screw terminals and that
the screws are tight
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