Siemens iQ500 CM485AGB0 Series - Troubleshooting; Malfunctions and Error Messages

Troubleshooting en
21
13.10 Drying the cooking compartment by
hand
WARNING‒Risk of burns!
The appliance will become hot during operation.
▶ Allow the appliance to cool down before cleaning it.
1.
Remove any food remnants from the cooking com-
partment.
2.
Dry the cooking compartment with a soft cloth.
3.
Leave the appliance door open until the cooking
compartment has dried completely.
13.11 humidClean
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by evaporating the soapy water. It is then
easier to remove the dirt.
ATTENTION!
Incorrect cleaning may damage the appliance.
▶ Never pour liquid into the cooking compartment.
Setting the cleaning aid
1.
Add a few drops of washing-up liquid to a cup of
water.
2.
Place a spoon in the cup to prevent delayed boiling.
3.
Place the cup in the centre of the cooking compart-
ment.
4.
Set the microwave output to 600W.
5.
Set the cooking time to 5minutes.
6.
Start the microwave.
7.
Once the cooking time has elapsed, leave the doors
closed for an additional threeminutes.
8.
Wipe out the cooking compartment with a soft cloth.
9.
Leave the cooking compartment to dry with the door
open.
Troubleshooting
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page22
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
14.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page22
Appliance is not heat-
ing, colon is flashing
in the display.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate demo mode within 5minutes by changing the basic setting to .
Microwave operation
is stopped.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page22