SITRANS FM100
page 52 A5E48762204-AA
16. Product documentation and support
16.1 Product documentation
Process instrumentation product documentation is available in the following formats:
• Certificates
• Downloads (firmware, EDDs, software)
• Catalog and catalog sheets
• Manuals
You have the option to show, open, save, or configure the manual.
• "Display": Open the manual in HTML5 format
• "Configure": Register and configure the documentation specific to your
plant
• "Download": Open or save the manual in PDF format
• "Download as html5, only PC": Open or save the manual in the HTML5
view on your PC
You can also find manuals with the Mobile app at Industry Online Support. Download
the app to your mobile device and scan the device QR code.
16.1.1 Product documentation by serial number
Using the PIA Life Cycle Portal, you can access the serial number-specific product
information including technical specifications, spare parts, calibration data, or factory
certificates.
Entering a serial number
1. Open the PIA Life Cycle Portal.
2. Select the desired language.
3. Enter the serial number of your device. The product documentation relevant for
your device is displayed and can be downloaded.
To display factory certificates, if available, log in to the PIA Life Cycle Portal using your
login or register.
Scanning a QR code
1. Scan the QR code on your device with a mobile device.
2. Click "PIA Portal".
To display factory certificates, if available, log in to the PIA Life Cycle Portal using your
login or register.