Service and maintenance
7.3 Return procedures
SITRANS F M MAG 5000/6000
48 Operating Instructions, 01/2010, SFIDK.PS.026.G1.02
7.3 Return procedures
Enclose the delivery note, the cover note for return delivery together with the declaration of
decontamination form on the outside of the package in a well-fastened clear document
pouch.
Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Cover note
(http://cache.automation.siemens.com/dnl/zY/zY0OT
g1AAAA_16604370_TxtObj/Begleits
chein_RW_AD.pdf)
– product (ordering number)
– number of devices or spare parts returned
– reason for the return
● Declaration of Decontamination
Decontamination declaration
(http://pia.khe.siemens.com/efiles/feldg/files
/Service/declaration_of_decontamination_en.
pdf)
With this declaration you certify
that the returned products/spare parts have been
carefully cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-
damaging products, clean the device before return by rinsing or neutralizing. Ensure that
all cavities are free from dangerous substances. Then, double-check the device to ensure
the cleaning is completed.
We will not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination will be cleaned professionally at your expense before
further proceeding.
You can find the forms on the Internet and on the CD delivered with the device.
7.4 Recalibration
Siemens Flow Instruments offers to recalibrate the sensor. The following calibrations are
offered as standard:
● Standard matched pair calibration
● Customer specified matched pair calibration (up to 10 points)
● Accredited matched pair calibration
Note
For recalibration the memory unit must always be returned with the sensor
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