How to fix color loss or no video signal on SIIG Matrix Switcher?
If you're experiencing color loss or no video signal output with your SIIG Matrix Switcher, the connecting cables may not be connected correctly or could be damaged. Check to ensure the cables are correctly connected and in good working condition. Also, verify that all connections are secure, as a loose connection can cause this issue.
What to do if there is no output image when switching on SIIG Matrix Switcher?
If you are getting no output image when switching with your SIIG Matrix Switcher, it could be due to several reasons. First, there might be no signal at the input or output end; use an oscilloscope or multimeter to check for a signal. Ensure all connections are secure. If the input source uses HDCP, make sure HDCP compliance is enabled by sending the command /%[Y]/[X]:1. or changing the HDCP compliance status in the GUI. Finally, the display might not support the input resolution; try switching to another input source or enable the display to learn the EDID data of the input.
Why SIIG Matrix Switcher cannot be controlled via IR remote?
If you cannot control your SIIG Matrix Switcher with the IR remote, the battery may be depleted; try replacing it with a new one. Ensure you are within the effective range of the IR signal and pointing directly at the IR receiver. If the IR receiver connected to the IR IN port is not with carrier, try changing for an IR receiver with carrier.
How to unlock front panel buttons on SIIG Matrix Switcher?
If you cannot control the SIIG Matrix Switcher via the front panel buttons, it's possible that the front panel buttons are locked. To unlock them, send the command /%Unlock; or select unlock in the GUI interface.
What to do if there is a blank screen on SIIG Matrix Switcher when switching?
If a blank screen appears on the display when switching on your SIIG Matrix Switcher, it could be that the display doesn't support the resolution of the video source; try switching again. Alternatively, manage the EDID data manually to ensure the resolution of the video source is automatically compliant with the output resolution.
Why I cannot control SIIG Matrix Switcher by PC through RS232 port?
If you cannot control the SIIG Matrix Switcher through the RS232 port, first check the connection between the control device and the unit to ensure it is correct. Then, verify that the RS232 communication parameters are correctly entered: Baud rate: 9600; Data bit: 8; Stop bit: 1; Parity bit: none.
Why power indicator remains off on SIIG Matrix Switcher?
If the power indicator remains off when you power on your SIIG Matrix Switcher, there may be a faulty or loose power connection. Check to ensure that the power cables are connected correctly.
Why EDID management does not work normally on SIIG Matrix Switcher?
If EDID management is not working normally on your SIIG Matrix Switcher, the HDMI cable at the output end may be damaged. Try replacing it with another HDMI cable that is in good working condition.
Why static becomes stronger on SIIG Matrix Switcher when connecting video connectors?
If static becomes stronger when connecting the video connectors on your SIIG Matrix Switcher, it may be due to bad grounding. Check the grounding and ensure it is well connected.
General| Brand | SIIG |
|---|---|
| Model | CE-H23W11-S1 |
| Category | Matrix Switcher |
| Language | English |
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