Warranty terms and
conditions (grounds for
voiding the warranty)
As a general rule, this vehicle and its
battery are warranted in accordance
with the limits established as such
in the current legislation of the
country in which it is purchased,
counted from the date of delivery
and receipt, covering any design
and manufacturing defects. Any
agreements that dier from the
warranty terms and conditions above
must be conrmed in writing by the
manufacturer.
Parts subject to normal wear and tear,
such as tyres, disc brakes, brake pads,
etc., are not covered by this warranty.
The manufacturer and the chosen
garage will decide which defective
parts will be replaced or repaired.
The warranty will be VOID if:
a) The end user has not followed
the regulations when handling the
vehicle.
b) The end user has not carried
out any or has only carried out
some of the inspections required
in the service booklet or has taken
the scooter to be repaired at a
garage that is not authorised by
the manufacturer (see “Inspection:
Vehicle and Battery”section).
c) The vehicle has been modied
or changed in any way or tted
with parts that are not among the
original features certied expressly
by the manufacturer (provided that
the problem is associated with the
modication).
d) The vehicle has been used in
sporting competition.
e) The operations, maintenance and
service instructions set out in this
manual have not been followed.
WARNING: Regular use, denition:
At least once a week, for a minimum
of 10 hours. Occasional use -> When
not being used regularly, the scooter
should be fully charged before it is left
parked for more than one week.
The battery must be charged fully
once every 30 days to ensure the
validity of the warranty.
TECHNICAL NOTICE: Silence vehicles
feature an internal communication
bus (CAN bus), which is used by all
electronic devices to communicate
and ensure proper functioning of the
vehicle: Electronic Control Unit (ECU),
Battery Management System (BMS),
Motor Control Unit (MCU), Telematics
Control Unit (TCU), among others.
It is expressly prohibited to connect
to and communicate via any device
through the CAN bus, since this might
alter the operation of the vehicle,
aect the product quality, pose a risk
to the vehicle’s safety and void the
warranty.
Vehicle and battery warranty 103
MU_S04 MY23_EN - USER MANUAL S04 MY23 (V002)