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Sine Systems RFC-1/B Instruction Book

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Section
7
—
Troubleshooting
and
Repair
Factory
Repair
Factory
Service
Policy
as
of
January
1997
Factory
service
policy
is
subject
to
change
without
prior
notice.
Sine
Systems
is
proud
to
offer
same
day
repair
service
on
all
of
our
products.
When
we
receive
your
damaged
equipment,
we
will
repair
it
and
ship
it
back
out
the
same
day
it
arrived.
Because
we
offer
immediate
service,
we
do
not
send
loaner
equipment.
If
we
cannot
immediately
repair
your
equipment
and
return
it
to
you,
we
may
ship
you
a
loaner
unit
at
our
discretion.
While
we
do
not
require
prior
authorization
on
repairs,
you
may
call
before
returning
equipment
for
repair
if
you
prefer
to
do
so.
Emergency
service
can
be
made
available
on
Saturdays,
weekends
and
holidays
if
arrangements
are
made
with
us
in
advance.
Instructions
Please
include
a
note
with
any
specific
information
available
about
the
equipment
failure
as
an
aid
to
our
technicians.
Pack
equipment
carefully
to
avoid
further
damage
in
shipping.
We
are
not
responsible
for
mechanical
damage
during
transport.
When
returning
a
system
with
multiple
components
(such
as
an
RFC-l/B),
return
the
entire
system
(RP-8's,
SP-8's,
ribbon
cable,
and
power
supply)
if
you
want
if
fixed
right
the
first
time.
Lightning
is
rarely
selective
enough
to
damage
only
a
single
part
of
a
system.
Be
sure
to
include
a
street
address
for
return
shipping
by
UPS.
If
you
prefer
a
carrier
other
than
UPS
or
wish
us
to
bill
to
your
shipping
account,
we
can
usually
accommodate
these
requests,
however,
many
carriers
do
not
accept
COD
shipments
so
credit
card
billing
may
be
required
for
carriers
other
than
UPS.
Otherwise,
return
shipments
will
be
made
by
the
UPS
equivalent
of
the
received
shipping
method
unless
otherwise
specified
(i.e.
Ground
shipment,
2nd
Day,
Overnight).
Please
call
us
at
the
telephone
number
on
the
cover
of
this
instruction
book
for
the
shipping
address
for
repairs.
Same
day
service
does
not
apply
if
you
ship
to
an
incorrect
address
and/or
the
carrier
delivers
the
equipment
too
late
in
the
day
for
repairs
to
be
completed.
(Sorry
but
we
have
to
draw
the
line
somewhere.)
3.01.1
Troubleshooting
and
Repair
page
7.1

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Sine Systems RFC-1/B Specifications

General IconGeneral
BrandSine Systems
ModelRFC-1/B
CategoryRemote Control
LanguageEnglish

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