15
1. The barker is in the shutdown state.
2. The sensitivity level is too low to
trigger the barking collar.
3. The hole of the sound sensor is blocked
by foreign matters.
4. The collar is worn in the wrong position.
1. The bark collar is powered off.
2. The sensitivity level is too low to work
on your dog.
3. The hole of sound sensor is blocked
by something.
1. Low battery power.
2. Cannot power on after charging.
1. The red light does not light up when
charging.
2. The red light is on when charging,
but the battery cannot be charged.
With vibration detection in sensitivity
level 1-7
1. Long press to power on
again.
2. Adjust the sensitivity
level.
3.Remove foreign matters.
4. Adjust the wearing
position of the collar
and wear it directly
under the dog's neck.
1. Please turn on the device
and try again
2. Please increase the sensitivity.
3. Please remove anything
that blocks the sound
sensor.
1. Please charge and power
on again after it is fully
charged.
2. Please contact the dealer
for replacement.
1. Please check whether the
charging line interface or
charger is in good
contact.If they are in good
contact, and the fault still
exists, please contact the
dealer.
2. Please contact the dealer
for replacement.
When simulating the dog
barking, please shake the
barking collar.
Major Issues Cause Analysis Solution
Power on failed
Charging failed
Bark Collar does not
respond to bark
Bark collar not
working/dog not
responding
The barking collar
does not respond to
the simulated
barking
16
When there is only 1 level of electricity left, the indicator will
flash red once every 5 seconds, which means the bark collar will
automatically turn off 20 minutes later.
"beep...beep"
2 time
Press and hold
for 2 second
Within 15 seconds of rebooting, press and hold the or for 2
seconds, and the device will beep twice to indicate that factory
setting is restored.
The default sensitivity is level 8, and the default mode is beep +
vibration.
H
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